Jun 2024 – Sep 2025 · 1 yr 3 mos · Middletown, RI · Remote

• Gerent, now TELUS Digital, is a Salesforce Digital Consulting Partner. My verticals were focused on Mid-Market: Financial Services, Manufacturing, Insurance, HLS, TTH, Retail, Consumer Goods, Non-Profit, and Consumer Business Services.
• Maintain high-intensity activity levels including 300+ calls and 2 hours of talk time daily via predictive dialer (Orum).
• Exceeded quarterly quotas by an average of 40% through strategic lead generation and pipeline management.
• Secure discovery meetings with C-level decision-makers in Insurance, Manufacturing, Finance, HLS, and Hospitality.
• Increased executive response rates by 30% through tailored, persona-based messaging.
• Worked with Sales Directors and Sales Managers on Account Mapping, messaging, and intent signals.

Jul 2023 – Jun 2024 · 11 mos · Newport, Rhode Island, United States · Remote

• Exceeded quarterly quotas by an average of 60%
• Collaborated with vendors to develop competitive quotes and pricing strategies tailored to customer needs, ensuring alignment with company objectives and market trends. Featured brands: Adobe, AMD, Apple, CISCO Partner, Dell Technologies, Google, Hewlett Packard Enterprise, intel, Lenovo, Microsoft, and vmware.
• Manage and oversee 250+ accounts in my book of business – Northeast Region.
• 70-100+ dials per day including inbound/outbound leads / 2 hours of talk time
• Acted as a trusted advisor to clients, helping them select and implement technology solutions.
• Managed post-sale follow-ups to ensure successful deployments and address concerns.
• Provided ongoing support to clients, leading to increased retention and expansion opportunities.

Jun 2022 – Feb 2023 · 8 mos · Newport, Rhode Island, United States · Remote

• Achieved 150% of my annual quota in 2023 through strategic prospecting and consultative selling techniques.
• One Closed/Won per month. My ARR for Q4 (2022) = $600,000.00.
• (10) Discovery calls/MQLs per month (approximately 2 per week, 30-40 per quarter)
• (70+) dials per day including inbound/outbound leads and 100+ emails per day
• Collaborate with the Marketing team to develop and drive end-to-end outreach campaign strategy including both broad-based as well as account-based approaches.
• COMPANY LAID OFF ENTIRE NORTHEAST SALES TEAM: FEB'23

Sep 2010 – May 2020 · 9 yrs 8 mos · On-site

• Trade Show Execution – Discover Newport
• Successfully executed trade show strategies across the association, corporate, and motorcoach verticals, enhancing destination visibility and driving group business to Newport, RI. Oversaw all aspects of trade show participation, including pre-show planning, booth logistics, on-site engagement, and post-show follow-up. Built and maintained strong relationships with meeting planners and tour operators, effectively positioning Discover Newport as a premier destination for meetings, events, and group travel.
• Planned and executed participation in key industry trade shows and conferences tailored to each vertical.
• Customized messaging and collateral to align with specific audience needs and buying behaviors
• Collaborated with internal stakeholders and partners to maximize presence and ROI
• Conducted follow-up campaigns to nurture leads and convert interest into bookings
• Represented Discover Newport professionally in high-level networking opportunities
• Position was eliminated due to COVID-19 - May 2020

Sep 1998 – May 2020 · 21 yrs 8 mos · On-site

• As the Manager of Sales Logistics at Discover Newport, RI, I leveraged my business development acumen to drive strategic growth and optimize sales operations. My experience in managing logistics, coordinating events, and streamlining processes allowed me to identify opportunities for improvement and implement solutions that enhanced customer experiences and boosted sales efficiency.
• FOUNDING Business Development Representative
• Research and qualify leads in new markets and existing accounts
• Conduct outreach via email and cold calls
• Prospect using various platforms and resources
• Identify decision-makers and research customer needs
• Develop approach strategies and pitches
• Negotiate services/products and stay updated on industry trends
• Collaborate with team for site inspections and demos
• CRM Manager:
• Administer database of 9K+ planners and 1K+ partners
• Implement and optimize CRM platform
• Manage day-to-day CRM operations and customizations
• Prepare reports and collaborate cross-functionally
• Train new employees and manage multiple projects
• Track sales and ROI information
• Trade show and Client Event Manager:
• Execute 15-20 corporate planner events annually
• Manage all aspects from budgeting to follow-up
• Coordinate sales calls, missions, and FAM tours
• Execute 25 domestic/international trade shows yearly
• Handle logistics, cooperative payments, and follow-up