Sanjeev NC

Co-Founder

Chennai, Tamil Nadu, India12 yrs experience
Highly Stable

Key Highlights

  • Bootstrapped Supermeme.ai to $40k ARR
  • Presented at 15+ ITSM conferences globally
  • Led product management at multiple SaaS companies
Stackforce AI infers this person is a SaaS Product Management and Marketing expert with a focus on customer experience.

Contact

Skills

Core Skills

Product MarketingProduct ManagementConference PresentationsSolution Implementation

Other Skills

MemesDemand GenerationProduct DemonstrationCustomer SupportTeam ManagementContent DevelopmentMicrosoft ExcelCustomer ExperienceCustomer DemosService Desk ManagementMicrosoft OfficeSQLJavaScriptCustomer ServiceData Warehousing

About

A generalist, by default. I truly believe in the generalist vision and I'm working on building a wide array of skills in the first 10 years of my career. I started my career in customer support, then transitioned into sales, then moved into marketing and now a product manager. I started selling when I was in support, started speaking at conferences when I was in sales and started building products when I was in marketing. The transition was natural. I've also worked with Make a Difference for over 3 years and gained experience on leadership, team management and training. I'm currently on a path to build ITSM expertise for me to be able to consult better. I want to change the way technology is being supported right now and I believe that I will one day make a team of Customer Experience Engineers whose prime focus would actually be to focus on great customer experience rather than their individual role(Sales, Pre Sales, Support, Marketing or Success).

Experience

Stitchflow

Marketing

Sep 2024Present · 1 yr 6 mos · Chennai, Tamil Nadu, India

  • Building a marketing engine

Aha

Actor & Script Consultant (Vera Mari Office)

May 2023Nov 2023 · 6 mos · Chennai, Tamil Nadu, India · On-site

  • Acted in a role, helped with script writing
  • Trailer - https://www.youtube.com/watch?v=_eWr9J26w04
  • OTT - https://www.aha.video/webseries/vera-maari-office
  • https://www.imdb.com/name/nm15134041/?ref_=tt_cl_t_9

Multiple companies

SaaS Content Marketing & Humor Consultant

Jan 2023Aug 2024 · 1 yr 7 mos

  • I currently help SaaS companies infuse humour in their marketing. Contact: me@sanjeevnc.com
  • Here are some areas where I can help:
  • Create memes and TIkTok videos for marketing your SaaS product
  • Create long form SEO focused content (blog posts, white papers)

Supermeme.ai

Co-Founder & Chief Meme Officer

Jan 2022Present · 4 yrs 2 mos · Chennai, Tamil Nadu, India · Remote

  • Supermeme.ai is an AI meme generator that can turn text into memes. Our mission at Supermeme.ai is to enable marketing teams to use humour in their marketing.
  • Bootstrapped to $40k ARR & 200,000 signups
  • Product Hunt - #1 Product of the Day
  • Nominated for Golden Kitty 2023 in the "Bootstrapped & Crowdfunded Category"
Product MarketingProduct ManagementMemesDemand Generation

Superops.ai

Product Manager

Sep 2020Nov 2022 · 2 yrs 2 mos · Chennai, Tamil Nadu, India · On-site

  • Early team member
  • Validated the product idea by engaging with beta users and early believers
  • Helped set up tools and systems in the Product & Engineering function
  • Helped organise and represent SuperOps.ai at multiple MSP events in the US
  • Works on strategic technology partnerships to orchestrate and deliver solutions to MSPs
Product Management

Freshworks

4 roles

Manager - Product Marketing, Freshservice

Jan 2019Apr 2020 · 1 yr 3 mos

  • Built and scaled the team from 3 members to 10 members
  • Set systems in place for seamless integration between Product Management and Product Marketing
  • Planned and executed the ITSM track for our Refresh user conference
Product Marketing

Product Evangelist

Mar 2018Jan 2019 · 10 mos

  • Presented at 15+ ITSM conferences globally
  • Was recognized in top ITSM people to follow on Twitter by SysAid and ITSM.tools
  • Recognized the Best New Speaker at Service Management Conference, Australia
  • A "Highly Commended" finalist for Young ITSM Professional of the year at ITSMF UK
Conference PresentationsMemes

Implementation Specialist

Feb 2017Mar 2018 · 1 yr 1 mo

  • Consulted on ITSM best practices and led implementation efforts for Freshservice
  • Won SDIs "Best ITSM tool implementation of the year" twice
Solution Implementation

Sales Engineer

Aug 2015Feb 2017 · 1 yr 6 mos

  • Worked with IT Service desk teams in Australia to deliver demos and suggest best practices
  • Consult on industry best practices in implementing Freshservice
  • Developed custom code snippets to meet requirements
Solution ImplementationProduct Demonstration

Make a difference

3 roles

Design Strategist

Promoted

Mar 2015Nov 2015 · 8 mos

  • Identifying the pain points of the EdSupport program and coming up with strategies to tackle them
  • Part of the team which designs innovative and engaging training content for 2000+ Volunteers across India

Regional Strategist - Ed Support

Apr 2014Mar 2015 · 11 mos

  • Identifying and trouble shooting Program & Region specific problems
  • Work with EdSupport Fellows of the cities to understand the city and help them implement the program efficiently
  • Conduct Reviews and help Fellows set their milestones for the quarter.

Center Head

Sep 2012Apr 2014 · 1 yr 7 mos

  • Responsible for volunteer bonding and volunteer morale
  • Ensuring smooth operational functionality on ground

Capgemini

Level 2 Support Lead

Nov 2013Aug 2015 · 1 yr 9 mos · Bangalore

  • Team Lead
  • Communicating issues and job failures with RCA
  • Incident data analysis and report presentation
  • Induction and training new resources
  • Ensuring high team morale
  • Identifying potential automation areas and implementing them as a part of continuous improvement

Freelance

Freelance Content Writer

Dec 2011Jun 2013 · 1 yr 6 mos

  • Developing various content for websites

Education

Jerusalem College of Engineering - India

B.Tech — Information Technology

Jan 2009Jan 2013

altMBA

Seth Godin's Akimbo Workshops

Apr 2022Present

MCTM

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