Apr 2023 – Oct 2023 · 6 mos

• I lead multiple products teams for Public Transport (GoTransit), Enterprises Solutions (GoCorp), Airport Solutions (GoInstant), Freight (GoBox), and Errands (GoShop) products, responsible for creating and growing Gojek's new line of businesses/innovations across the Mobility (Transport) and Delivery (Logistic) businesses. My team partners with a 100+ person engineering, design, research, sales, and partnership org to drive product-led innovation.

Jan 2021 – Apr 2023 · 2 yrs 3 mos

• Drove end-to-end product development including partnerships, sales, go-to-market strategy, and technical integration to launch multiple new products (including public transport ticket purchases with KCI Jabodetabek and Jogja-Solo and Taxi dispatch integration with Bluebird) within 6 months.
• Launched a partnership with KRL commuter line to launch GoTransit ticket purchases product, successfully making GoTransit to become number 1 digital public transport app in Indonesia within 6 months in terms of market share.
• Worked closely with Gojek’s Chief of Transport to manage financial targets for GoCorp by driving cross-functional initiatives; surpassed profit targets by growing annualized sales by 6X.

Jul 2019 – Dec 2020 · 1 yr 5 mos

• Led the Rider Experience Group at GoJek, which covers the main consumer experiences (booking, pickup, on-trip, and safety) for Riders.
• Supervised a cross-functional team of 20 people to launch a public transport discovery product (GoTransit) within 3 months.

Jun 2018 – Jul 2019 · 1 yr 1 mo

• Managing a portfolio of products across the transport's pickup experience ecosystem of Gojek primarily spanning Pickup Selection, Tracking Experience, Waiting Experience and Instant Gojek.
• Replaced the external product dependency that saves a US$ XMn+ budget by driving cross-functional initiatives to build in-house live tracking and ETA services.

Feb 2017 – May 2018 · 1 yr 3 mos

• Responsible for building processes and products to create a perfect pickup experience for both riders and drivers
• Increase pickup accuracy on the platform by 3X
• Ensured high levels of pickup information data quality by establishing processes & teams for quality audit, photography audit & data revisions
• Designed & developed Instant Gojek to support strategic business projects with high impact; some of these include reducing pickup congestion in popular POI, seamless pickup experience etc.

Aug 2015 – Feb 2017 · 1 yr 6 mos

• Lead expansion of GO-JEK logistic service into Bali and Yogyakarta. Focused on demand forecasting and supply analytics ultimately to deliver a reliable alternative to traditional logistic service.
• Responsibility:
• 1) Develop & Optimize Processes. Scale new and existing processes to allow the business to efficiently operate and grow
• 2) Analytics. Heavy analysis of driver and rider metrics to properly allocate supply, guide driver incentive programs, and ensure high-quality experiences on the GO-BOX system
• 3) Partner Relations. Manage driver development, identify & attack problem areas for drivers, and negotiate with businesses for driver perks
• 4) Expansion Planning / Recruiting. Evaluate the economic and strategic costs and benefits of driver incentive programs and work with management to execute those strategies
• 5) Driver Support. Manage the day-to-day issues of thousands of drivers on system

Oct 2014 – May 2015 · 7 mos · Boston, USA

• Representing and competing for the Institut Teknologi Sepuluh Nopember at HNMUN in Boston, USA.
• HNMUN is a world debating and public speaking competition, gathering up to 3000 delegates from reputable universities all over the world, gathering both undergraduate and graduate students.
• HNMUN is the most prestigious Model United Nations (MUN) conference.
• Check this link for more information about HNMUN; www.hnmun.org

Sep 2013 – Aug 2014 · 11 mos · Surabaya dan Sekitarnya, Jawa Timur, Indonesia

• The President is the primary contact for the organization and the “external spokesperson” of the group who regularly interacts with other organizations and Djarum Foundation officials. The responsibilities of this position tend to include but are not limited to:
• 1) Supervising/overseeing the work of the other officers and ensuring that they function together as an effective team
• 2) Provides the overall vision and sense of direction for the organization
• 3) Spokesperson/representative/external liaison for the organization
• 4) Schedules and runs officer and organization meetings