sumit kumar

Operations Associate

New Delhi, Delhi, India8 yrs experience

Most Likely To Switch

Key Highlights

Expert in credit evaluation and risk assessment.
Strong customer relationship management skills.
Proven track record in financial analysis and loan processing.

Stackforce AI infers this person is a Fintech professional specializing in credit management and financial services.

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Skills

Core Skills

Credit AnalysisRisk Assessment

Other Skills

Problem SolvingCredit Risk ManagementFinanceFinancial AnalysisLoansLoan ProcessingCustomer Relationship Management (CRM)Debt CollectionCustomer Service

About

Currently serving as a Credit Manager at Mahashakti Financiers Limited, contributing to credit evaluation, loan approval, and risk assessment processes. Responsible for financial analysis, compliance with company policies, and maintaining strong customer relationships to deliver high-quality financial services. Holds a background in Physics from Delhi University and specializes in credit analysis, risk assessment, and loan processing. Strives to support responsible lending practices and improve overall credit management processes while ensuring a customer-centric approach in financial services.

Experience

Mahashakti financiers limited

Credit Manager

Dec 2023 – Present · 2 yrs 3 mos · Delhi, India · On-site

Managing credit evaluation and loan approval processes for customers.
Conducting financial analysis and risk assessment to ensure responsible lending.
Verifying customer financial documents and maintaining compliance with company policies.
Monitoring loan portfolios and ensuring timely repayments.
Coordinating with customers to resolve payment issues and provide financial guidance.
Maintaining strong customer relationships and delivering high-quality financial services.
Supporting loan operations and improving overall credit management process

Problem SolvingCredit Risk ManagementFinanceFinancial AnalysisLoansCredit Analysis+1

Girdhar finlease private limited

Assistant Manager

Feb 2022 – Dec 2023 · 1 yr 10 mos · Delhi, India · On-site

Managed daily loan operations and assisted in credit evaluation processes.
Coordinated with customers for loan applications, documentation, and verification.
Conducted financial assessments to support loan approval decisions.
Supervised team activities and ensured smooth workflow in loan processing.
Maintained strong customer relationships and resolved client queries efficiently.
Monitored repayment schedules and supported recovery processes.
Ensured compliance with company policies and financial regulations.

Tusti international

RM

Feb 2022 – Aug 2022 · 6 mos · Delhi, India · On-site

Managed customer relationships and promoted short-term loan products. Assisted in loan processing, documentation verification, and customer support while achieving loan disbursement targets.

Quantstack technologies india pvt ltd

Credit Officer

Dec 2021 – Jul 2022 · 7 mos · Gurugram, Haryana, India · On-site

Managed operational support for financial services processes.
Handled data verification, documentation, and reporting tasks.
Coordinated with internal teams to ensure smooth workflow.
Maintained accurate records and supported process improvements.
Assisted in resolving operational and customer-related issues.

Paisabazaar

Associate Sales Consultant

Dec 2019 – Dec 2021 · 2 yrs · Gurugram, Haryana, India · On-site

Assisted customers in selecting suitable financial products such as loans and credit cards.
Provided financial consultation based on customer needs and eligibility.
Processed loan and credit card applications and ensured accurate documentation.
Maintained strong client relationships and achieved sales targets.
Coordinated with banks and financial institutions for faster approvals.

One point

Senior Executive

Apr 2018 – Dec 2019 · 1 yr 8 mos · India · On-site

Promoted and sold Dish TV subscription packages to customers through outbound calling.
Explained different channel packages, pricing plans, and promotional offers.
Assisted customers in selecting suitable Dish TV plans based on their needs.
Handled customer queries and provided product information to increase sales.
Maintained customer records and ensured proper documentation of sales.
Achieved monthly sales targets and contributed to team performance.
Maintained high levels of customer satisfaction through professional communication.