Chaitra Sathyanarayana

Customer Success Manager

London, United Kingdom11 yrs 9 mos experience
Highly Stable

Key Highlights

  • Expert in transforming complex technology into measurable impact.
  • Certified in AWS, Oracle Cloud, and Microsoft Azure.
  • Strong background in Infrastructure and DevOps.
Stackforce AI infers this person is a Customer Success Manager with a strong technical background in Cloud and Infrastructure technologies.

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Skills

Core Skills

Customer SuccessCloud TechnologyUnix

Other Skills

DevOpsGainsightInfrastructureLinux System AdministrationCloud ComputingAmazon Web Services (AWS)LinuxServersoracle cloud infrastructureITILSQLIBM AIXMicrosoft AzureAIX AdministrationDocker Products

About

Customer Success Manager with a strong technical backbone and a love for turning complex technology into real, measurable impact. I help Enterprise, Mid-Market, and SMB clients across EMEA and the US achieve their goals through strategic guidance, tailored solutions, and a genuine customer-first mindset. Though I’m a proud newcomer to the API space, my roots run deep in Infrastructure, DevOps, IaC, Cloud Technologies, and Unix System Administration — from Linux and AIX to a range of cloud and infrastructure platforms. That mix of tech and strategy helps me not just understand challenges from many angles. I’m certified across AWS, Oracle Cloud Infrastructure, and Microsoft Azure, and trained in Customer Success strategy — all tools I use to help clients get the most out of their technology investments. At the heart of it all, I’m driven by one thing: building long-term partnerships that create meaningful outcomes. Whether it’s modernising systems, scaling platforms, or navigating the ever-evolving digital world — I’m here to make success sustainable.

Experience

Kong inc.

Technical Customer Success Manager

Mar 2025Present · 1 yr · London Area, United Kingdom

Progress

2 roles

Principal Customer Success Manager, EMEA

Apr 2024Mar 2025 · 11 mos · London, England, United Kingdom

Customer SuccessDevOps

Senior Customer Success Manager, EMEA

Dec 2020Apr 2024 · 3 yrs 4 mos · London, England, United Kingdom

GainsightInfrastructureCustomer Success

Oracle

Customer Success Manager

Jun 2018Dec 2020 · 2 yrs 6 mos · India

  • Customer success manager for the NATD Cloud Hub : OCI
Customer SuccessCloud technology

Dxc technology

Senior Technical Consultant

Jan 2016Jun 2018 · 2 yrs 5 mos · Bengaluru Area, India

Linux System AdministrationCloud technology

Ibm

Senior Operations Analyst

Jul 2014Sep 2016 · 2 yrs 2 mos

Linux System AdministrationUnix

Education

Visvesvaraya Technological University

Bachelor's degree — Computer Science

Jan 2009Jan 2013

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