KrishnaKumar .SV

Operations Associate

Mumbai, Maharashtra, India20 yrs 2 mos experience
AI Enabled

Key Highlights

  • Advised partners for USD 200K+ annual savings.
  • Drove >100% revenue growth at HSBC.
  • Scaled PhonePe's merchant ecosystem from 0.75M to 3M.
Stackforce AI infers this person is a Fintech expert with a strong focus on payments and consulting strategies.

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Skills

Other Skills

Project ManagementBankingPayment SystemsPaymentsRetail BankingVendor ManagementCore BankingBusiness AnalysisMobile PaymentsDebit CardsElectronic PaymentsCreditCardsProduct ManagementBusiness Process Re-engineering

About

I am a Senior Payments & Consulting Leader with 20+ years of experience advising banks, fintechs, issuers, acquirers, and merchants across India and South Asia. My career spans leadership roles at American Express, HSBC, Axis Bank, PhonePe, Bandhan Bank, and EnKash, where I have delivered consulting-led strategies, payment solutions, and large-scale transformation programs. 💡 Core Expertise: Consulting & Advisory Services | Practice Building | Thought Leadership Payments Strategy | Cross-Border & New Payment Flows | Value-Added Services Merchant Acquiring | Credit & Commercial Cards | Digital Transformation Business Development | Client Engagement | Revenue Growth 🌍 Key Highlights: Advised global partners and merchants at American Express to expand payment acceptance networks and deliver USD 200K+ annual savings. Led consulting initiatives at HSBC, driving >100% revenue growth and securing USD 5M in new client deals through corporate card strategy. Scaled merchant ecosystem at PhonePe from 0.75M to 3M, presenting operational strategies to the Board. Built credit card program infrastructure at Bandhan Bank, aligning governance with RBI regulations. I am passionate about shaping the future of payments through consulting innovation, client-focused strategy, and high-impact delivery. 📩 Let’s connect if you are interested in transforming payments strategy, building consulting practices, or exploring growth opportunities in financial services.

Experience

Bandhan bank

Credit card operations lead

Sep 2024Present · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

Enkash- corporate cards & spend management platform

Head Of Operations

Dec 2021Sep 2024 · 2 yrs 9 mos

Axis bank

Product Lead Commercial Card B2B

Jul 2021Dec 2021 · 5 mos · Mumbai, Maharashtra, India

  • Structure product to suit B2B requirements

Phonepe

Head Of Merchant Operations

Aug 2019May 2021 · 1 yr 9 mos · Bengaluru, Karnataka, India

Hsbc

2 roles

Vice President

Apr 2014Aug 2019 · 5 yrs 4 mos

Vice President, Cards & Unsecured Lending

Apr 2014Sep 2017 · 3 yrs 5 mos

American express

Manager, Payments Consulting

Sep 2011Apr 2014 · 2 yrs 7 mos · Gurgaon, India

Venture infotek

Asst Vice President

Dec 2008Sep 2011 · 2 yrs 9 mos

Canara bank

Officer, International Division, Mumbai

Apr 2005Nov 2005 · 7 mos

Icici bank

Manager

Jan 2005Jan 2008 · 3 yrs

Education

Sikkim Manipal Institute of Technology - SMU

MBA — Finance

Jan 2008Jan 2010

University of Madras

B.Sc.

Jan 1995Jan 1998

Sikkim Manipal Institute of Technology - SMU

Master of Business Administration - MBA — Operations Management and Supervision

Nov 2009Present

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