Baishali Gupta — Operations Associate
Associate Manager – Customer Value Delivery @ CEIPAL Corp | Product Support | Customer Success Champion | Ex- Sr.Cabin Crew | People-First Leader With over three years of experience in customer-facing roles, I’ve grown from a hands-on support executive to leading a team as an Associate Manager at Ceipal. In my current role, I focus on driving client success, optimizing support operations, mentoring teams, and ensuring our customers always feel heard and valued. Before joining the tech world, I was a Senior Cabin Attendant at IndiGo Airlines, where I learned the power of calm communication, empathy under pressure, and delivering top-tier service, no matter the challenge. That hospitality mindset still fuels how I approach customer support today. I believe in leading with heart, building relationships over transactions, and growing through challenges. Always learning. Always evolving. Always putting people first. Let’s connect!
Stackforce AI infers this person is a Customer Success Manager with a strong background in SaaS and hospitality.
Location: Hyderabad, Telangana, India
Experience: 3 yrs 6 mos
Skills
- Customer Success
- Team Leadership
Career Highlights
- Proven track record in customer success management.
- Strong leadership skills in team mentoring and development.
- Background in hospitality enhances customer support approach.
Work Experience
Ceipal
Associate Manager - Product Support (11 mos)
Senior executive product support (2 yrs 7 mos)
IndiGo airline
Cabin Attendant (3 yrs 5 mos)
Education
10th+2 at Gandhi colony bharati balika vidyalaya