Esha Dinne — Co-Founder

Co-Founder & CTO of Giga, where we're revolutionizing B2C customer support using advanced LLMs. Our technology empowers businesses to deliver instant, personalized care at scale, leading to significant improvements in CSAT scores, resolution times, and agent efficiency. Giga offers reliable AI solutions that automate customer support while maintaining control over customer experience. We provide white-glove onboarding, enforce strict guardrails, and allow for progressive automation and workflow experimentation. Our approach helps reduce costs while enhancing customer satisfaction and resolution times. Key benefits of Giga for B2C customer support include handling high volumes of queries with speed and accuracy, offering 24/7 multi-channel support, and freeing up agents to focus on complex interactions. We ensure consistent, compliant responses, especially in regulated industries. Giga is backed by top investors, including Y Combinator (S23), Garry Tan, Nexus Venture Partners, Liquid 2 Ventures, and WePay co-founder Richard Aberman. To date, we've raised $61M.

Stackforce AI infers this person is a B2C SaaS innovator specializing in AI-driven customer support solutions.

Location: San Francisco, California, United States

Experience: 2 yrs 9 mos