Christoph Kerchner

Community Manager

Norden, Lower Saxony, Germany13 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in community engagement and monetization strategies.
  • Led record-breaking mobile game launches.
  • Strong background in cross-cultural community management.
Stackforce AI infers this person is a Gaming Industry Expert with a focus on Community Management and Monetization Strategies.

Contact

Skills

Core Skills

Community ManagementMonetization

Other Skills

Team ManagementVideo GamesSocial Media StrategyData AnalysisCommunity EngagementStrategic PlanningGerman TranslationCustomer SatisfactionSocial MediaTeamworkHelpdesk-SupportSharePointLeadershipDeveloper ToolsEnvironment Art

About

I’ve been a part of the games industry since 2015, operating at the intersection where players meet the product. I view myself as a strategist who bridges the gap between Community feedback, Game Design, and Monetization. My approach combines broad marketing experience with deep Live Ops understanding. I don't just report on sentiment; I use real-time player data to help shape features and events. My goal is always to find that sweet spot: designing solutions that drive sustainable revenue growth while keeping the player experience fun, fair, and engaging. Under Media, you can find a few of the latest works I’ve proudly contributed to 😊 Thanks!

Experience

Keywords studios

2 roles

Community Management Lead / Producer

Promoted

Jul 2022Present · 3 yrs 8 mos

  • Lead Community & Social Media Strategist | Producer
  • Accomplished Community and Social Media leader with over a decade of experience managing large-scale global gaming communities and directing multi-national teams. I specialize in aligning community engagement with high-level business goals, driving revenue growth, and executing market-defining product launches.
  • Recent Key Achievements:
  • Rovio & SEGA (Sonic Rumble): Served as Producer and KWS Team Lead, orchestrating the largest mobile launch in over 10 years for our Client. Drove record-breaking organic performance, securing 50M+ monthly impressions and maximizing pre-launch acquisition.
  • Supercell (Hay Day & Boom Beach): As Community Lead, implemented strategic initiatives that contributed to a double-digit percentage uplift in revenue for Hay Day.
  • Core Competencies:
  • Global Leadership: Proven track record of overseeing complex global projects and fostering growth within distributed, international teams.
  • Strategic Localization (Japan/West): Deep expertise in the Japanese market, specializing in adapting titles for Western audiences. I bridge cultural and linguistic gaps to ensure localization, marketing, and gameplay adjustments resonate globally without compromising the creator’s original vision.
  • Growth & Monetization: Expert in influencer management, social campaign structuring, and leveraging data analysis to create feedback loops between players and developers.
  • Brand & Content Management: proficiency in asset creation, video production, and tailoring brand voice to fit diverse regional cultures.
  • Narrative Design for Brand & Marketing: Expert in applying narrative structures to Marketing campaigns, Brand voice, and Game Design. I craft immersive copy and lore that deepens player investment, ensuring that every touchpoint, from social media posts to in-game text contributes to a cohesive and compelling worlds.
Team ManagementVideo GamesCommunity ManagementMonetization

Community-Manager

May 2021Jun 2022 · 1 yr 1 mo

  • Community Manager for Supercell (On HayDay)
  • German and Global
German TranslationVideo GamesCommunity Management

Self-employed

Freelancer Community/Social Media/Game Support/Narrative Design

Aug 2015Aug 2020 · 5 yrs

  • Working for Mod Squad, AGS, Proletariat Inc. , Sony , Appen
Customer SatisfactionVideo Games

Hallo fitness

Sport and Fitness Management

Jun 2012Aug 2015 · 3 yrs 2 mos · Weilerbach

Social MediaTeamwork

Conats gmbh

IT-Experte

Jun 2009Aug 2009 · 2 mos · Landstuhl, Rheinland-Pfalz, Deutschland

Helpdesk-SupportSharePoint

Education

Berufsbildende Schule Frankenthal Andreas-Albert-Schule

Sport und Fitnesskaufmann — Sport- und Fitnessverwaltung/Management

Jan 2012Jan 2015

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