Feb 2022 – Nov 2025 · 3 yrs 9 mos

• Leading national SDR/BDR operations at Salesforce India, driving pipeline growth and maximizing sales efficiency. Focused on scaling outbound motions and mentoring future sales leaders in the SaaS industry.
• Achievements:
• Lead national SDR and BDR operations spanning inbound and outbound channels, managing a 30-member team and two managers across three business segments.
• Launched and scaled Salesforce’s Mid-Market outbound motion, delivering $12M in pipeline value with 10% conversion to revenue and 65% account coverage.
• Built and mentored a 14-member outbound sales team focused on whitespace growth in mid-market accounts.
• Devised outbound strategy for the ESMB segment (1–200 employees), contributing 50% to total pipeline generation through improved targeting and coverage.
• Drove lead-flow optimization by aligning marketing and sales efforts, boosting conversion ratios and SDR productivity.
• Collaborated with senior leadership and GTM teams to align sales execution with organizational pipeline goals.
• Skills:
• Sales Development Management, Outbound Sales Strategy, Pipeline Generation, SaaS Sales, Team Leadership

Aug 2017 – Feb 2022 · 4 yrs 6 mos

• Managed outbound sales development for the Commercial segment at Salesforce India. Focused on building high-performing teams and scaling outbound strategies to drive pipeline for Mid-Market and General Business.
• Achievements:
• Built and managed an 18-member BDR team focused on generating pipeline for Mid-Market and General Business segments.
• Designed outbound programs to drive new business opportunities and expand Salesforce’s commercial footprint in India.
• Oversaw onboarding, training, and performance management, fostering career growth within the team.
• Partnered with sales programs to optimize outreach programs and boost pipeline conversion efficiency.
• Skills:
• Sales Development, Outbound Sales, Team Management, Pipeline Generation, Sales Strategy

Aug 2015 – Aug 2017 · 2 yrs

• Managed a portfolio of SMB accounts within the Emerging Markets sector for South India at Salesforce, focusing on driving revenue growth and adoption of Salesforce solutions.
• Achievements:
• Managed SMB and emerging market accounts across South India, consistently exceeding targets (108% FY’16, 110% H1 FY’17).
• Recognized with the Achievers Award for sales excellence and customer engagement success.
• Led expansion efforts in untapped markets, identifying and converting high-growth customer segments.
• Skills:
• Account Management, SMB Sales, Customer Relationship Management (CRM), Salesforce, Business Development

Mar 2013 – Jul 2015 · 2 yrs 4 mos

• As a Business Development Representative at Salesforce India, I focused on generating qualified leads and building pipeline for the Mid-Market and General Business segments, contributing to the company's growth in the Indian market.
• Achievements:
• Generated and qualified pipeline for Mid-Market and General Business segments through targeted outbound campaigns.
• Promoted to Senior BDR within 14 months for exceeding sales qualification KPIs.
• Earned MVP Award (2014) for top performance and contribution to regional business growth.
• Skills:
• Lead Generation, Business Development, Salesforce, Pipeline Management, Outbound, Revenue, Sales Prospecting