Oct 2018 – Jan 2026 · 7 yrs 3 mos · Noida, Uttar Pradesh, India · Hybrid

• Strategic Leadership:
• Drove all aspects of product management, from defining the roadmap to ensuring successful customer delivery
• Product Development:
• Led the growth initiatives for SaaS and On-Premises offerings, particularly for ID Access, DRWMS and PSS (DigiYatra)
• Cross-Functional Collaboration:
• Worked closely with key stakeholders to develop and refine the product roadmap and go-to-market (GTM) strategies
• Feature Delivery:
• Successfully delivered key features for ID Access, DRWMS and PSS, including multi-tenancy, biometric integration, source of record (SoR) integration with low GTM, adjudication capabilities, and Shift/Attendance management (Office/Field)
• Technical Excellence:
• Managed technical debt within ID Access and PSS, supporting a micro-service architecture while implementing VA-PT fixes, OWASP standards, and Sonar fixes
• Sales Enablement:
• Collaborated with the pre-sales team to conduct product demonstrations and respond effectively to RFPs
• Tool Standardization:
• Actively promoted the standardization, adoption, and usage of tools such as AHA, JIRA, and Confluence to enhance productivity and collaboration
• Agile Management:
• Managed multiple Scrum teams for the ID Access, DRWMS, PSS platform, ensuring a healthy backlog and efficient workflow
• Market Analysis:
• Conducted competitor analysis through secondary research, leveraging insights from the sales team and competitor portals to inform strategy

Jan 2015 – Oct 2018 · 3 yrs 9 mos · Gurgaon, India

• Supported migration of customers to Mobiquity product
• Defined the DoR and DoD for product and sustenance offering for Airtel Africa
• Perform Data analysis & Market Research and suggest new products/services for increasing customer/area penetration

Jul 2013 – Jan 2015 · 1 yr 6 mos · Mumbai Area, India

• Involved in the Feasibility Study for the Business Requirements, interacting with the BA team
• Looking in the Production Issues being reported, Validating the existence of the defect and planning in upcoming release
• Conduct Training Programs for the New Joiners to bring them at par with rest of the team
• Involved in the Delivery of the Product Demos for other clients, building a beta-version within short span of time

Jul 2007 – May 2011 · 3 yrs 10 mos · Gurgaon, India

•  Led a team of 4 for delivery of quality features and defect solutions for Tier-1 OEM Company
•  Involved in the overall SDLC of the product including requirement analysis, developing High Level and Low Level Designs, creating Unit Test Cases and reporting the same to the client
•  Developed critical platform features, improving the efficiency of the system by 24%
•  Identified areas of improvement during debugging and developed reliable debugging tools providing quick, useful information
•  Managed the Platform Release to be delivered to the client which included the features to be delivered and the defect fixes
•  Provided 24X7 support for platform sustenance from offshore
•  Conducted Induction programs for New Joiners at Aricent, Nalanda