Karthik Pulipaka — Operations Associate
Dynamic Team Manager with 7 years of experience in customer service, process optimization, and operational leadership. Adept at driving workforce efficiency, enhancing performance monitoring, and fostering a culture of engagement. Passionate about leveraging data analytics, automation, and process improvements to create scalable solutions that enhance customer trust and business outcomes. Seeking opportunities to contribute my leadership ,problem-solving, and analytical skills in a high-impact role.
Stackforce AI infers this person is a Fraud Analyst with expertise in operational leadership and customer service in a B2C environment.
Location: Hyderabad, Telangana, India
Experience: 7 yrs 5 mos
Skills
- Team Leadership
- Quality Assurance Analysis
- Fraud Analysis
- Data Analysis
- Team Management
- Customer Service Management
Career Highlights
- 7 years of experience in customer service and operational leadership.
- Expert in fraud analysis and prevention strategies.
- Strong leadership skills with a focus on team engagement.
Work Experience
Deliveroo
Fraud Analyst (5 mos)
Amazon
Team Manager (1 yr 3 mos)
Senior Analyst (10 mos)
Analyst (3 yrs 2 mos)
CSA (1 yr 11 mos)
Education
Bachelor's degree at Rabindranath Tagore University
Intermediate at Gowtham Junior College
Secondary High School at St. Xavier's Convent High School
