Abdush Af.

Business Development Executive

Gurugram, Haryana, India3 yrs 3 mos experience

Most Likely To Switch

Key Highlights

Managed over $2M in quarterly ad spend.
Boosted conversion volume by 25% through lead generation.
Maintained a 90% customer satisfaction rating.

Stackforce AI infers this person is a Digital Marketing and Business Development professional with a focus on client relations.

Contact

Skills

Core Skills

Account ManagementSalesLeadershipCustomer ServiceMarketing StrategyCommunity Development

Other Skills

Team LeadershipClient RelationsMicrosoft WordSocial Media MarketingCommunity OutreachGoogle AdsSocial MediaQuality Assurance AnalysisMicrosoft ExcelContent MarketingNegotiationCommunity EngagementDiscordProblem SolvingTime Management

About

Results oriented Account Manager and Digital Marketing professional with 2+ years of experience specializing in client growth and relationship building. I leverage strategic advertising expertise to solve complex business challenges and drive product adoption and sales success.

Experience

3 yrs 3 mos

Total Experience

1 yr 1 mo

Average Tenure

2 yrs 1 mo

Current Experience

Google

Account Manager

Mar 2024 – Present · 2 yrs 1 mo · Gurugram · On-site

Managed over +$2M in quarterly ad spend for key real estate advertisers leveraging strong client relationships to boost conversions/leads and significantly improve overall campaign efficiency.
Provided data-driven recommendations across Search, Performance Max, Video and Demand Gen campaigns while successfully navigating complex client value discussions to secure continued product investment and maintain high satisfaction.
Led and executed the sales pipeline management strategy for a team of 10, managing a real-time performance dashboard and presenting actionable insights in weekly meetings.

Account ManagementSales

Admitkard

Business Development Executive

Mar 2023 – Dec 2023 · 9 mos · Noida, Uttar Pradesh, India · Hybrid

Utilised sales strategies to boost conversion volume by 25% by generating quality leads for the business, actively building relationships with them and getting them on board which was measured by the product’s form completion rate.
Successfully generated 80+ qualified leads per month through proactive hunting on various social media platforms, consistently meeting and surpassing monthly targets.

SalesClient Relations

Blinkit

Senior Customer Service Associate

Jan 2022 – Jun 2022 · 5 mos · Gurugram, Haryana, India · Hybrid

Implemented problem solving skills to resolve an average of 40+ customer support tickets per day, maintaining a 90% satisfaction rating as measured by an internal tool.
Executed cross functional collaboration skills to accomplish a 30% improvement in First Call Resolution Rate by collaborating with other teams as measured by a decrease in ticket reopen rates.

LeadershipMicrosoft Word