Sep 2022 – Present · 3 yrs 7 mos · Wrocław, Dolnośląskie, Poland · Hybrid

• As the CEO of AppForge.ai, I am proud to lead a team of experts who specialize in developing software solutions for Atlassian products. Our deep knowledge and experience in this field enable us to create innovative products and services that enhance the functionality and usability of Atlassian tools. We are dedicated to providing our clients with customized solutions that meet their unique business needs, and we strive to exceed their expectations with our exceptional customer service. Our team is passionate about staying up-to-date with the latest technologies and trends, and we are committed to providing the highest quality software development services to our clients.

Oct 2018 – Present · 7 yrs 6 mos · Berlin Area, Germany

• Leader and organiser of Atlassian Community Events (formerly Atlassian User group) in Berlin-Brandenburg.

Jan 2017 – Dec 2021 · 4 yrs 11 mos · Amsterdam, Netherlands / Berlin, Germany

• Solution Architect and System Applications Expert. Collaborate with other professionals to determine functional and non-functional requirements for Atlassian applications. Provide technical guidance and coaching to developers and engineers. Ensure software meets all requirements of quality, security, modifiability, extensibility etc.
• Implementation and configuration of Atlassian products as tools supporting Agile development practices across the entire business (Jira Software, Confluence, Crowd, Jira Portfolio, Statuspage). Projects:
• Portfolio for Jira as a tool to plan and forecast realistic roadmap.
• Implementation of ITSM and Compliance policies (SLA metrics).
• Merge of two Jira and Confluence on premise instances into one.
• Implementation of Incident management and Security processes.
• Onboarding and Offboarding process for employees within eBay.
• Implementation of eazyBI as a reporting tool to present advanced JIRA's statistics/metrics.

Apr 2016 – Dec 2016 · 8 mos · Amsterdam, Netherlands / Berlin, Germany

• System Applications Expert, Scrum Master. Implementation and configuration of Atlassian products as a tools supporting Agile development practices across the whole business (Jira with Agile and Service Desk, Confluence, Crucible/Fisheye, Bitbucket Server). Preparing the production environment to work and conducting internal trainings (Lync trainings, workshops and wiki knowledge base).
• Projects:
• Merge two Jira and Confluence on premise instances into one.
• Onboarding and Offboarding process for employees within eBay.
• Implementation of eazyBI as a BI reporting tool to present advanced JIRA's statistics/metrics.

Jun 2015 – Apr 2016 · 10 mos · Warszawa, woj. mazowieckie, Polska

• System Applications Expert, Scrum Master, Agile Coach. Implementation and configuration of Atlassian products as tools supporting Agile development practices across the whole business (Jira with Agile and Service Desk, Confluence, Crucible/Fisheye, Bitbucket Server). Preparing the production environment to work and conducting internal trainings, workshops and wiki knowledge base articles.
• Projects:
• Leading Agile transformation using Atlassian Stack
• Implementation of JIRA Service Desk for mBank(“Business Initiative Project”) and replacement of HP Service Desk.

May 2014 – Present · 11 yrs 11 mos · Berlin, Germany & Wrocław, Poland · Hybrid

• Atlassian Applications Expert, Agile Evangelist and Team Lead.
• Implementation and configuration of Atlassian products as tools supporting Agile development practices across the entire business (Jira Software (Agile), Jira Service Desk, Confluence, Crucible/Fisheye, Bitbucket Server).
• Designing and implementing business process in Jira and Confluence (HR, legal, asset management etc.)
• Coaching and training users and administrators of Atlassian products.
• Reporting over JIRA and Confluence data (EazyBI, QlickView)
• Creating Scripts (workflow actions, services, listeners etc.)
• Implementation of ITSM and Compliance policies (SLA metrics).
• Implementation of Incident management, Risk management, Document control and other infoSec processes.
• Merging multiple instances of Jira and Confluence into one.

May 2014 – May 2015 · 1 yr · Powiat grodzki Ostrawa - miasto, Republika Czeska

• System Applications Expert and Team Lead of 5 highly skilled specialists (Contractors). Making strategic decision about DevOps tools. Supporting developers, testers and executives in a large international project for HERE Maps. Administration mainly of Atlassian products (Jira, Confluence, Crucible, Fisheye, Bamboo, Artifactory). Linux & Windows Servers administration and monitoring. Mysql database query building.

Dec 2013 – May 2014 · 5 mos · Wroclaw, Lower Silesian District, Poland

• Problem solving, program debugging.
• Working with ERP system using ABL/Progress 4GL, MFG/Pro, JIRA,

Sep 2012 – Dec 2012 · 3 mos · Ghana , Winneba

• Managing the excavation site and industrial factory for gold processing and other raw materials. Co-operation between Polish and Ghanaian engineers. On-site supervision of works and reporting results to stakeholders.

Jun 2012 – Nov 2013 · 1 yr 5 mos · Wroclaw, Lower Silesian District, Poland

• Create / edit database queries.
• Manage and prioritise all tickets arriving on the Service Desk queue, either resolving them directly or re-assigning them to other support teams as required.
• Adherence to process and procedures to maintain quality and professionalism.
• Pre-shift team communication.

Sep 2011 – May 2014 · 2 yrs 8 mos · Wrocław

• Preparation of documents for bidding.
• Settlement of NFZ by mMedica.
• Service / Support Desk on SOHO network