Khushal Mendiratta

Operations Associate

Gurgaon, Haryana, India9 yrs experience

Most Likely To Switch

Key Highlights

Expert in Identity & Access Management with SailPoint.
Proven track record in managing user lifecycle activities.
Strong experience in ITSM tools and incident management.

Stackforce AI infers this person is a skilled IAM professional with expertise in IT security and service management.

Contact

Skills

Core Skills

Identity & Access Management (iam)SailpointServicenowInformation Security

Other Skills

Information Security ManagementInformation TechnologyIncident ManagementMicrosoft OfficeMicrosoft ExcelMicrosoft WordHTMLC++

About

• Experience in handling Implemented Role-Based Access Provisioning: Executed Role-Based Access Provisioning using SailPoint for LCM applications. • Experience as an IAM Administrator and Sailpoint IIQ. • Hands-on experience with Sailpoint Installation using Tomcat Apache Server and MySQL database. • Enhanced Application Onboarding: Improved application onboarding processes for Authoritative and Non-Authoritative applications by implementing a delimited file connector. • 24/7 On-Call Support: Provided 24/7 on-call support for the production team. • Knowledge of Risk Management. • Experience with user onboarding and user exit details. • Assigning access requests to the team to ensure SLA adherence. • Maintaining all associated queues (i.e. Service Manager, Central Mailbox) and resolving the requests within SLA. • Hands-on experience with ITSM tool service now for managing incidents. • Basic experience in SQL and Single Sign-on. • Knowledge of Access Governance: Applied knowledge of Access Governance, ensuring certifications, roles, and access reviews/controls aligned with lifecycle management policies.

Experience

9 yrs

Total Experience

1 yr 6 mos

Average Tenure

1 yr 10 mos

Current Experience

Coforge

Senior Associate-IT Operations

Jul 2024 – Present · 1 yr 10 mos · Noida, Uttar Pradesh, India · Hybrid

Worked on experience of SailPoint IDN and IIQ.
Managed user lifecycle activities including onboarding, offboarding, and access changes for internal and external users across multiple systems.
Worked on experience of Thomson one tool.
Assigning access requests to the team to ensure SLA adherence.
Handled access provisioning and de-provisioning through IAM tools (e.g., SailPoint, Active Directory)
Monitored and responded to IAM-related incidents and access requests as per defined SLAs.
Worked with application and business owners to define and maintain role-based access controls (RBAC) and entitlements.
Managed and maintained Mainframe CICSPROD, APIMS, BETA Tool, security including user account administration, access right.
24/7 On-Call Support: Provided 24/7 on call support for the production team.
Experience in creation of extended attributes, quick links and configuring of identity mappings.

SailPointIdentity & Access Management (IAM)Information SecurityInformation Security Management

Foray software private limited

Information Technology Security Analyst

Oct 2022 – May 2023 · 7 mos · Gurugram, Haryana, India · On-site

Experience in Role base access provisioning over SailPoint .
Hands-on experience on ITSM tool Service Now for managing Incident Tickets.
Experience in handling Service Requests as per Service Level Agreements (SLAs).
Experience in handling clients over Mails, WebEx Meetings and Calls.
Worked at the client side at Tata Consultancy Services Gurugram
Team Member in application decommissioning project, responsibility is to create a feed file for the RPA team.
Assigning access requests to the team to ensure SLA adherence.

ServiceNowInformation TechnologyInformation Security ManagementInformation Security

Fis

Information Technology Security Administrator

Sep 2019 – Aug 2022 · 2 yrs 11 mos · Gurugram, Haryana, India

Experience in Role base access provisioning over SailPoint .
Hands on experience on ITSM tool Service Now for managing Incident Tickets.
Experience in handling Service Requests as per Service Level Agreements (SLAs).
Experience in handling clients over Mails, WebEx Meetings and Calls.
Worked at client side at American Express Campus Gurugram.
Leading a team of three colleagues for JAPA mainframe application access provisioning.
Leading a team of two colleagues for US/LAC-MNS mainframe application access provisioning for online adjustment.
Team Member in application decommissioning project, responsibility is to create feed file for RPA team.

ServiceNowInformation SecurityInformation TechnologySailPointInformation Security ManagementIdentity & Access Management (IAM)

Konverge technologies pvt ltd

Technical Support Engineer

Feb 2019 – Aug 2019 · 6 mos · Gurugram, Haryana, India

Installation & Configuration of windows 7 and windows 10.
Data card configuration and troubleshooting.
Patches updating on system like windows, MS office.
Responsible for support and maintenance of the IT Infrastructure of the organization.
Worked at client side at Bata India Pvt Ltd.
Remote support, Online support, and Troubleshooting
Basic Knowledge of Active Directory.

91 spring board

Web Analyst

Aug 2018 – Dec 2018 · 4 mos · Gurgaon, India

Cms it services

system operation analyst

Mar 2017 – Aug 2018 · 1 yr 5 mos · Gurgaon, India

I am taking care installation, configuration and troubleshooting of MS Office, VDI, Citrix & web based applications Win 7, Win 8, Server 2008, and McAfee Antivirus. Configured new machine as per user requirement. Successful maintain Domain and Work group groups, permissions and structure for 4000 users in US/UK based 24*7 processes. right now i am looking for job role change. i m interested software manual testing.

Indigo airlines

Ground Staff

Jan 2015 – Oct 2016 · 1 yr 9 mos

Basically , I Worked as Ground staff and looked into procurement, transportation and Pre- delivery inspection and co-ordination of all ground support equipment.