Sourav Hati — Operations Associate

I am an aviation-focused undergraduate pursuing a Bachelor of Computer Application at Utkal University, preparing for entry-level roles in airport operations and aviation customer service. I combine structured technical education with specialized aviation training to build operational readiness for regulated airport environments. I completed a Certificate Course in Customer Service Excellence (Aviation) under Skill India & Reliance Foundation, where I developed understanding of passenger handling standards, service protocols, professional conduct, and operational discipline required in airport settings. Alongside aviation training, I strengthened my technical foundation through PGDCA and hands-on development projects, including building a fully functional personal portfolio website using HTML, CSS, and JavaScript. These experiences sharpened my problem-solving ability, digital proficiency, and attention to detail. I further expanded my knowledge through certifications in Drone Technology, Cyber Security Awareness, and financial market fundamentals, strengthening compliance awareness and adaptability within structured industries. I communicate fluently in English, Hindi, and Odia, and maintain readiness for aviation roles with a valid 10-year passport. My core strengths include procedural discipline, reliability, situational awareness, teamwork, and professional communication. I am actively seeking structured training or entry-level opportunities in airport operations, ground handling, or customer-facing aviation roles where I can contribute through adherence to SOPs, service excellence, and continuous performance improvement.

Stackforce AI infers this person is a candidate for entry-level roles in aviation operations and customer service.

Location: Bhubaneswar, Odisha, India

Experience: 0 mo