Anjana Prem — Operations Associate
Dynamic and customer-focused Travel Specialist with hands-on experience supporting one of the world’s leading airlines, Etihad Airways, through my tenure at dnata in Bangalore. I thrived in a high-pressure, fast-paced environment where precision, efficiency, and service excellence were paramount. From managing complex ticketing and reservations to resolving last-minute travel disruptions, I consistently delivered seamless travel solutions tailored to individual client needs. Known for my attention to detail and a passion for aviation and customer service, I played a key role in ensuring travelers enjoyed smooth, stress-free journeys. My ability to navigate global booking systems and provide real-time support contributed to enhanced customer satisfaction and operational success.
Stackforce AI infers this person is a Travel Specialist with expertise in customer service and airline operations.
Location: Kannur, Kerala, India
Experience: 10 mos
Skills
- Airline Reservations
- Travel Consulting
Career Highlights
- Expert in airline ticketing and reservations.
- Proven ability to enhance customer satisfaction.
- Strong problem-solving skills in travel disruptions.
Work Experience
dnata
Travel Assistant (4 mos)
Travel Consultant (4 mos)
Bajaj Finserv
Customer Service Agent (6 mos)
Education
BBA with aviation at Airborne College of aviation
Bachelor of Business Administration - BBA at Kannur University
Bachelor of Business Administration - BBA at Kannur University
Bachelor of Business Administration - BBA at Kannur University
Bachelor of Business Administration - BBA at Kannur University
Bachelor of Business Administration - BBA at Kannur University
Bachelor of Business Administration - BBA at Kannur University, Kannur
