Francesca Terzi

Design Manager

Munich, Bavaria, Germany14 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of experience in design leadership.
Led user experience for the Heymoney app launch.
Organizes PUSH UX Conference and PUSH Discovery.

Stackforce AI infers this person is a Fintech and Design Strategy expert with extensive experience in user-centered design.

Contact

Skills

Core Skills

Design LeadershipProduct DesignUser Experience (ux)CoachingStart-up ConsultingUser Experience DesignProduct ManagementService DesignChange Management

Other Skills

Design ManagementUser ResearchSystems ThinkingEmployee TrainingProduct InnovationDesign Team CoordinationCustomer Driven InnovationTraining ManagementInnovation ConsultingTeam LeadershipBusiness Model InnovationDigital InnovationDesign ThinkingProfessional MentoringCoaching & Mentoring

About

Francesca is Design Director at frog, leading teams and clients to develop innovative solutions that match users’ and stakeholders’ needs. With 11+ years of experience working both in consulting and in-house Francesca knows how to approach challenges with a strategic mindset while keeping an eye on feasibility. She collaborated with clients such as Raiffeisen Bank International, BMW, Volkswagen, Allianz, Huawei, E.ON, Credit Suisse, I.AM Lab, Siemens, and BOSCH. Before joining frog, Francesca led for 3 years the design and research team of IconicFinance, a startup part of the Allianz SE portfolio. In her free time, she is also one of the organizers of PUSH UX Conference and PUSH Discovery in Munich. She is passionate about Speculative Design, New Economic Models and Fintech .

Experience

14 yrs 9 mos

Total Experience

3 yrs

Average Tenure

6 yrs 7 mos

Current Experience

Socialtech4eu

Startup Mentor

Apr 2024 – Present · 2 yrs · Munich, Bavaria, Germany · On-site

Professional MentoringCoachingStart-up Consulting

Frog

2 roles

Design Director

Promoted

Jan 2024 – Present · 2 yrs 3 mos · Munich, Bavaria, Germany · Hybrid

Design ManagementUser ResearchSystems ThinkingEmployee TrainingProduct InnovationDesign Team Coordination+2

Design Manager

Jan 2023 – Feb 2024 · 1 yr 1 mo · Munich, Bavaria, Germany · Hybrid

Customer Driven InnovationEmployee TrainingTraining ManagementSystems ThinkingProduct InnovationInnovation Consulting+6

Allianz

Head of User Experience @Heymoney

Nov 2019 – Jan 2023 · 3 yrs 2 mos · Greater Munich Metropolitan Area

Building the link between product management, user research, design and implementation.
IconicFinance GmbH has been an Allianz SE portfolio company, IconicFinance launched the app: "Heymoney. Powered by Allianz" in 2021.

Push ux

Conference Curator

Sep 2019 – Present · 6 yrs 7 mos · Munich, Bavaria, Germany

Designit

4 roles

Lead Service System Designer

Dec 2018 – Nov 2019 · 11 mos

Responsible for bringing projects to life from research and concept to acceptance testing. Working in close contact with Project Managers and Strategists to steer the design towards appealing and meaningful solutions. Contributing to growing the expertise on Service Design while leading the Service Design team. Responsible for fostering Designit Germany's point of view on Finance.

Service DesignSystems ThinkingEmployee TrainingChange ManagementCoaching & Mentoring

Senior Service System Designer

Dec 2016 – Nov 2018 · 1 yr 11 mos

Service Experience Designer

May 2015 – Dec 2016 · 1 yr 7 mos

User Experience Designer

Dec 2012 – May 2015 · 2 yrs 5 mos

Politecnico di milano

2 roles

Teaching Assistant

Oct 2012 – Oct 2012 · 0 mo

(Temporary Urban Solution Workshop, PSSD Master Degree)
Supporting Davide Fassi & Liat Rogel in driving the students to the creation of a Temporary Solution that could bring together Universities and their Neighbourhood by the use of campus as public space.

Tutor

Sep 2012 – Oct 2012 · 1 mo

(Expo 2015 Workshop, International Summer Workshop)
Working on the Rice cluster design with schools such as Tongji University (China) and National University of Civil Engineering (Vietnam).
A report about the initiative: https://www.domusweb.it/it/notizie/2012/10/25/cluster-workshop.html

Madeindreams

Design Strategist

Oct 2012 – May 2013 · 7 mos · Milan, Lombardy, Italy

Open society foundations

Freelance Design Consultant

Apr 2012 – Nov 2014 · 2 yrs 7 mos · London Area, United Kingdom

Service Design Consultant on Impact Learning for the The Transparency and Accountability Initiative. / www.transparency-initiative.org

H+5 branding

Design Research Intern

Jul 2011 – Feb 2012 · 7 mos · Shanghai, China

Research, clustering, strategy and insights creation for Brands operating in the Chinese Market.
Trends-hunting on art, design, business and Chinese Talents. Development of campaign dedicated to villages an rural areas through socially conscious NGO's.