Paramjeet Singh

Operations Associate

Melbourne, Victoria, Australia23 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over two decades of technology experience
  • Expert in Salesforce Platform Management and COE
  • Passionate meditation coach and public speaker
Stackforce AI infers this person is a SaaS expert with a strong focus on Salesforce solutions and team leadership.

Contact

Skills

Core Skills

Salesforce Platform ManagementSalesforce CoeSolution Architecture

Other Skills

Presentation SkillsPHPJavaSalesforce.comSFDC DevelopmentRequirements GatheringGitVendor ManagementWeb ServicesOracleMySQLPostgreSQLjQueryJavaScriptScrum

About

My journey in the world of technology began over two decades ago, where I’ve had the privilege of working with some fantastic people at iconic Australian companies like Optus, Myer, Origin, Lumo Energy and Australia Post With a passion for innovation, I have cultivated a career that blends technical expertise, leadership, and mindfulness to deliver transformative outcomes. As a Salesforce Platform Manager, I’ve navigated the intricate landscape of CRM platforms, implementing scalable, secure, and efficient solutions that align seamlessly with strategic business goals. From establishing in-house Salesforce capabilities to crafting robust Center Of Excellence frameworks, my work has been at the intersection of technology and strategy, driving customer excellence and operational efficiency. But my story goes beyond systems and processes—it extends to people. Over the years, I’ve mentored and developed Salesforce professionals, empowering them to thrive in a rapidly evolving ecosystem. My focus on emotional intelligence and change leadership ensures not only technical success but also the growth of cohesive, motivated teams. Beyond the corporate sphere, I’m a dedicated meditation coach, public speaker, and author of published books. Having taught rhythmic breathing techniques for years, I bring a unique perspective to my work, emphasising clarity, focus, and balance. Whether it’s inspiring audiences with talks on mindfulness or leading teams through complex transformations, my approach is holistic and impactful. Let’s connect to explore how I can help drive innovation, foster growth, and create meaningful impact in your organisation.

Experience

Australia post

3 roles

Business Systems Manager - Salesforce

Feb 2022Present · 4 yrs 2 mos

Presentation SkillsSalesforce Platform ManagementSalesforce COE

Salesforce Development & Support Manager

Promoted

Jan 2018Feb 2022 · 4 yrs 1 mo

  • Lead a team of 10 Salesforce Developers and Admins.
  • Responsible for Development, Support, Governance and Centre of Excellence of AusPost's implementation of Salesforce Service Cloud, Sales Cloud, Community Cloud, Field Service Lightning, Einstein Analytics, MyTrailhead
Salesforce Platform ManagementSalesforce COE

Salesforce Technical Lead

Jun 2016Dec 2017 · 1 yr 6 mos

Salesforce Platform ManagementSalesforce COE

Myer

Technical Lead - Salesforce CRM and Loyalty Management System

Jun 2014Jun 2016 · 2 yrs · Docklands

Salesforce Platform ManagementSolution ArchitectureSalesforce COE

Lumo energy

Technical Analyst / Salesforce Developer

Apr 2013May 2014 · 1 yr 1 mo · Melbourne, Australia

Solution Architecture

Origin energy

Digital Development Lead

Aug 2011Apr 2013 · 1 yr 8 mos

PHPSolution Architecture

Singtel optus

3 roles

Senior e-solutions developer

Promoted

Jun 2007Jul 2011 · 4 yrs 1 mo

PHPJavaSolution Architecture

esolutions developer

Promoted

Mar 2005Jun 2007 · 2 yrs 3 mos

PHP

Faults Management Consultant

Oct 2003Feb 2005 · 1 yr 4 mos

Imperial auto industries

Product Development Engineer

Dec 1998Jun 2000 · 1 yr 6 mos

Education

Bond University

Master of Information Technology — Information Technology

Jan 2000Jan 2002

Gulbarga University

Bachelor of Engineering (BE) — Mechanical Engineering

Jan 1994Jan 1998

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