Nov 2022 – Apr 2025 · 2 yrs 5 mos · Pittsford, New York, United States · Remote

• Metasys is a global digital consulting firm that specializes in delivering solutions across a variety of business functions, including HR, Procurement, Marketing, Finance, and Technology. With over twenty-five years of experience, we have helped companies of all sizes—from agile startups to established enterprises—achieve sustainable growth and operational efficiency. Our focus on best-in-class practices, cost-efficient strategies, and scalable support has enabled us to become a trusted partner to companies looking to transform their operations and scale effectively. Metasys is a portfolio company of Arkview Capital, a leading private equity firm.

Aug 2020 – Nov 2022 · 2 yrs 3 mos

• Responsible for overall sales and front office technology operations
• Partner with regional sales leaders to implement sales and delivery strategies and programs for a team of 40 Account Executives across 13 branch offices supporting 300 clients and 1800 contractors
• Directly manage a team of 25 client support managers, operations specialists and business development associates focused on client delivery and execution as well as new business development
• Responsible for sales process improvement, new client onboarding and delivery strategy
• Assist with strategic new client pursuits and GTM strategy
• Work closely with BI team to develop dashboards and reports using Cognos and other tools to ensure the business has the data and insights to optimize sales effectiveness and make data-driven decisions
• Close partnership with marketing and sales enablement to curate relevant content using Highspot as well as marketing programs and events to support sales efforts and drive new business
• Built and directly managed the new business development program and tool stack including implementing and running Salesloft campaigns as well as leveraging ZoomInfo, and other lead sources and management tools. Built lead management and reporting from the ground up using Cognos.
• Ownership of training for new hires and ongoing training and development on new programs, systems, and tools as well as best practices and sales process reinforcement
• Work closely with strategic technology team to ensure Bullhorn and other critical systems are optimized to support sales objectives and efficiency as well as evaluation of new technology and solutions. Work closely with automation team using UI Path, Sense, and other tools to identify opportunities to leverage AI and automation in our sales process.
• Interact regularly with legal, finance, HR, and other back-office functions to ensure cross functional alignment to support maximizing sales growth while ensuring compliance

Apr 2015 – Aug 2020 · 5 yrs 4 mos

• Reporting to the CEO, manage a team responsible for development of new hire sales and recruiting associates for 40 + new hires annually reducing time to ramp from 12-20 weeks to 8-12 weeks
• Lead onboarding sessions for all new Agile practice professionals including Scrum Masters and trainers
• Lead new hire performance reviews with associates and branch leaders.
• Lead training and manage change management for all new systems, processes, upgrades including Bullhorn, Cognos, Sales tools, and others for 75 + domestic recruiters, 65 + offshore recruiters (India and Manilla) and 70 domestic sale executives.
• Work with BI team to develop reports for new hire ROI as well as client cost model and other strategic reports
• Mentor and coach underperforming associates back to quota performance
• Implement reporting, dashboards and use of data for strategic decision making
• Regular travel to offices partnering with regional sales leaders for new hire performance management
• Responsible for creating first SDR program for top funnel business development efforts. Hired a team of SDRs and created and implemented process for targeted account selling and prospecting campaigns using Salesloft, Highspot, LinkedIn Sales Navigator, DiscoverOrg, Agency Leads, TechTarget and other tools and technology. Implemented Cognos reporting for lead ROI.
• Worked closely with technology team for development of AI and Automation solutions for recruiting and sales.
• Implemented first companywide consultant care and consultant redeployment program
• Work with clients and consultants to implement upskilling/reskilling programs and curate content around Agile and other technology skills
• Manage selection and implementation process for 2 LMS systems in 5 years and manage a team and process to create relevant e-learning content to address current sales and recruiting training needs
• Participate in strategic sales pursuits on a companywide level

Sep 2012 – Apr 2015 · 2 yrs 7 mos

• Member of the MATRIX executive team responsible for setting long term growth strategy for a $31M National Accounts Division as well as overall for the company. Manage a team of up to 30+ sales and recruiting associates selling to and supporting large financial institutions including Bank of America, Wells Fargo, AIG, Fidelity and others. Mentor and coach Account Executives and Recruiters. Prepare and facilitate executive level sales meetings and presentations with Bank Directors, SVPs, and CIOs.
• Reporting to the President, responsible for extensive reorganization and change management within the National Accounts Division. Lead teams across multiple geographies with regular travel. Facilitate meetings, training, and best practices sessions as well as annual offsite planning and teambuilding sessions.
• Represent stakeholders in various companywide initiatives including web site rebranding evaluation, marketing budget allocation, ongoing tools selection, and evaluation of candidate acquisition strategies. Work with the MATRIX Community Manager using social media to brand MATRIX in new markets as well as negotiate sponsorship opportunities for user groups, seminars, and other events. Work with marketing team to create and deliver RFP, Bid responses and capabilities documents to potential clients.
• Prepare sales budgets, set annual quotas, and implement individual performance improvement plans. Responsible for preparing weekly and monthly Board reports. Approve pricing and contracts. Managed to scorecard performance and MSA compliance across all clients.
• Integral in working with the MATRIX Business Intelligence team to build complex, advanced business reporting in Cognos for improved companywide decision making and performance management.

Jan 2010 – Sep 2012 · 2 yrs 8 mos

• As a Team Lead and then Director, hired, trained, and built a National Recruiting and Sourcing organization to serve large, national Banking clients and a growing list of MSP/VMS clients. Managed relationships with clients, MSP partners and offshore sourcers. Maintained personal production sales and recruiting quota while leading a team, consistently achieving Performer of the Year status.

Jan 2008 – Jan 2010 · 2 yrs

• Maintained personal production sales and recruiting quota while leading a team, consistently achieving Performer of the Year status.

Jan 2002 – Jan 2008 · 6 yrs

• Sr. Account Executive selling IT solutions and staffing services to local mid-market clients across various industries including banking, higher education, commercial software solutions. Consistently recognized as a top performer meeting or exceeding sales quotas and attending yearly incentive trips.

Jan 2000 – Jan 2002 · 2 yrs

• Responsible for new business development as well as mentoring, training, and motivating a team of full desk Sales Associates/Technical Recruiters. Provide day to day leadership and management. Advise on sales strategy for clients and fee negotiations as well as extending/closing offers. Participate in meetings relating to division sales strategy, formulation of processes and best practices to ensure smooth day to day business operations. Work with leadership teams from other divisions to ensure consistent sales practices and internal procedures for managing client and candidate relationships.
• Consistently achieved close to 200% of personal quota. Received numerous companywide awards for Quality and Performance.

Jan 1998 – Jan 2000 · 2 yrs

• Responsible for recruiting and placement of technical professionals as well as sales of placement services to clients in the Atlanta area. Recruit and place Sr. IT leaders including Directors, VP and CIO level candidates.
• Awards: “Rookie of the Year” in 1998. Awarded “Performer of the Month” 9 times in 2 years out of 25 sales associates averaging 6 to 10 placements per month.