Manisha Laroia — Design Manager
A Conversation + Product Designer, I work at the intersection of people, technology and business. I lead and advise on delivery of digital products and AI solutions for large enterprise clients, specializing in conversational chat + voice experience. My work ranges from transforming customer care with conversation AI experiences, innovating in healthcare wearables with in-depth user research, leading new product development of B2B financial applications to envisioning implementation of agentic technologies for delightful experiences. I am driven by solving for complex, wicked problems while collaborating with multiple stakeholders using design thinking frameworks to bring method to madness.
Stackforce AI infers this person is a versatile designer specializing in AI, healthcare, and legal technology.
Location: Toronto, Ontario, Canada
Experience: 9 yrs 8 mos
Career Highlights
- Expert in AI-driven conversational design.
- Led innovative healthcare product development.
- Strong background in user-centered design methodologies.
Work Experience
IBM iX
Associate Design Director - Conversational UX & Product Design (2 yrs 9 mos)
Senior Designer - Voice UI & Conversational UX (1 yr 10 mos)
Borden Ladner Gervais LLP (BLG)
Design Specialist UX/UI (4 mos)
UX/UI Designer (4 mos)
Myant Inc.
User Experience Researcher & Designer (6 mos)
IDEO
Designer, Global Community Fellow (11 mos)
Brün Health
Senior Product Designer (2 yrs 5 mos)
AIIMS (All India Institute of Medical Sciences, New Delhi)
Design Research Fellow, School of International Biodesign (1 yr 11 mos)
TITAN COMPANY LIMITED
Product Designer, Watches (9 mos)
Education
M.Des at OCAD University
B.Des Product Design at National Institute of Design
Exchange Program at The Glasgow School of Art
at Delhi Public School, R.K.Puram, New Delhi