Aug 2023 – Sep 2024 · 1 yr 1 mo · Seattle, Washington, United States · Hybrid

• Bringing Google Cloud to the "edge" close to users and Enterprise and Telecom workloads
• Recipient of Cloud Tech Impact Award: GDC for Retail-Edge market segment (McDonald's & others) has built a small & extra-small form factor (sub-rack) managed Kubernetes product and proven its viability in production. This landing has two components: a) Adapting a rack-scale GDC connected SKU to support small retail stores and b) partnership with McDonald's for production store deployments in the US. The combination of these has unlocked $XXXM in revenue over X years for GDC and additional $XB for GCP overall

Mar 2022 – Jun 2023 · 1 yr 3 mos · Bellevue, Washington, United States · Hybrid

• AWS Data Center Automation (DCA) team builds systems that enable AWS to steadily grow (~20% YOY) and continue to be the pioneer and widely recognized leader in Cloud Computing. Delivering the services required to build and manage data centers, DCA systems ensure that we provide our customers with the right computing services, in the right region, at the right time and have a direct and immediate impact on the hundreds of thousands developers and business around the world who use AWS every day.
• Automated data center operations across 30+ AWS regions by leading Service Management Platform strategy and execution.
• Improved workforce readiness by 20% through user-centric design and process optimization, collaborating with UX and operations teams.
• Delivered an AI-powered work prioritization service, exceeding global capacity targets by 2% in collaboration with engineering and data science.

Jun 2020 – Mar 2022 · 1 yr 9 mos · Greater Seattle Area

• Scaled the core LXP ecosystem for B2B and consumer platforms, leading the product management function for a 40-person team
• Increased user engagement by 65% through a platform redesign focused on active events
• Launched an ML-driven talent marketplace that connected users with development opportunities with a 70% success rate
• Drove a 50% sales increase in the first quarter with a new market and customer insight-driven product strategy
• Accelerated release velocity by 30% across 16 teams by co-leading an agile transformation
• Led product delivery for Search & Personalization, Core Services, and Career Mobility teams, ensuring strategic alignment

Aug 2019 – Jun 2020 · 10 mos · Greater Seattle Area

• Launched a redesigned search experience, driving a 37% MoM increase in CTR and 60% increase in content completions
• Delivered an ML-powered content discovery and personalization engine, boosting content impressions by 40% and active events per user by 65%
• Oversaw full software lifecycle in partnership with Data Science, Design, Engineering, Marketing, Sales, and Support teams

Jan 2018 – Aug 2019 · 1 yr 7 mos

• Developed global product strategy and roadmaps for all SAP Concur products in collaboration with executive leadership
• Drove GTM for Concur Detect (ML-driven audit), generating $20M in new revenue and a 30% reduction in implementation time
• Streamlined partner integration delivery, contributing to 55% market share growth

Aug 2016 – Dec 2017 · 1 yr 4 mos

• Defined the global vision, strategy, and roadmap for mobile expense reporting, serving 3MM monthly active users (MAU)
• Led a Scrum team to deliver native iOS/Android mobile expense reporting, reducing time-on-task by 40%
• Orchestrated app migration from mobile web services to GraphQL across 3 backend teams, achieving a 50% app performance increase

Nov 2015 – Aug 2016 · 9 mos · Kirkland, WA

• Drove global adoption of Bluetooth technology by delivering new products and strategic initiatives, including a global training program. Accelerated specification delivery by 40% for 34K+ member organizations and generated 50 new memberships in the first quarter through the Bluetooth Developer Studio app.

Nov 2013 – Nov 2015 · 2 yrs

• As the world's largest publisher of casual games and a top 5 top-grossing iPad publisher, Big Fish delivers fun to millions of people around the world through its digital distribution, mobile and e-commerce solutions.
• Led and coached a team of video game producers to deliver and operate a profitable gaming business, overseeing the end-to-end game production pipeline. Developed and executed strategies leveraging user and market insights that drove growth to $130M annual gross revenue. Implemented rigorous performance analysis to meet KPIs and revenue targets, and established development best practices to support a "one game a day" launch cadence.

Apr 2012 – Nov 2013 · 1 yr 7 mos

• Led multi-platform game development, collaborating with internal and external studios to launch top-selling casual games, including multiple top-5 iOS hits. Proactively managed the full product lifecycle, from strategic planning and contract negotiation to post-launch analytics, QA, and UX optimization, resolving critical design, technical, and process challenges along the way.

Jul 2011 – Apr 2012 · 9 mos

• Managed translation, localization, QA and delivery of game products to support daily global game launches in 11 languages