Navneet Kumar

Operations Associate

Varanasi, Uttar Pradesh, India17 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer service management.
  • Strong background in after sales service.
  • Skilled in customer retention and relationship management.
Stackforce AI infers this person is a Customer Service Expert in the Automotive industry.

Contact

LinkedIn

Skills

Core Skills

Customer Service ManagementCustomer Support

Other Skills

Customer ServiceComplaint ManagementSoft SkillsCustomer RetentionCustomer Relationship Management (CRM)Interpersonal SkillsPlanningMarketingBusiness ManagementMarketing StrategyCommunicationTeam LeadershipMarketing CommunicationsMicrosoft OfficeSales Management

Experience

Honda motorcycle & scooter india pvt. ltd.

3 roles

Customer Service Manager

May 2022 – Present · 3 yrs 11 mos

Senior Customer Service Executive

Apr 2016 – Present · 10 yrs

  • Looking after sales.
Customer ServiceCustomer Service Management

Area Incharge-Service

Feb 2013 – Present · 13 yrs 2 mos

  • After sales service.
Customer Support

Tvs motor company

2 roles

TM-Service

Promoted

Aug 2008 – Feb 2013 · 4 yrs 6 mos

  • Customer Service, Complaint handling, Part Business, Network Expansion, Dealer & network evaluation.

Kanpur

Aug 2008 – Jun 2011 · 2 yrs 10 mos

Education

Government Polytechnic, Muzaffarpur

Diploma — Mechanical Engineering

Jan 2005 – Jan 2008

Government polytechnic, muzaffarpur

Diploma — Mechanical Engineering

Jan 2005 – Jan 2008

Stackforce found 100+ more professionals with Customer Service Management & Customer Support

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