Sep 2023 – Present · 2 yrs 7 mos · Remote

• Proudly serving as a Board Member at Microsoft Zero to Hero Community, I am deeply committed to empowering individuals on their journey from Zero to Hero in the tech world. In this capacity, I play a pivotal role in steering the community's strategic direction, fostering collaboration among members, and ensuring our initiatives align with Microsoft's mission of empowering every person and organization on the planet to achieve more.
• My responsibilities include guiding the development of innovative programs and resources, facilitating meaningful partnerships, and championing diversity, equity, and inclusion within the community. Together with fellow board members, I strive to create a supportive ecosystem where aspiring tech professionals can thrive and reach their full potential.
• Let's connect to explore how our shared passion for technology and mentorship can continue to drive positive change within the Microsoft Zero to Hero Community.

Sep 2023 – Present · 2 yrs 7 mos · Remote

• Proudly serving as a Board Member at MSFarsi Community an official Microsoft Learn Community in Farsi language, I am deeply committed to empowering individuals on their journey from Zero to Hero in the tech world. In this capacity, I play a pivotal role in steering the community's strategic direction, fostering collaboration among members, and ensuring our initiatives align with Microsoft's mission of empowering every person and organization on the planet to achieve more.
• My responsibilities include guiding the development of innovative programs and resources, facilitating meaningful partnerships, and championing diversity, equity, and inclusion within the community. Together with fellow board members, I strive to create a supportive ecosystem where aspiring tech professionals can thrive and reach their full potential.
• Let's connect to explore how our shared passion for technology and mentorship can continue to drive positive change within the MSFarsi Community.

Mar 2021 – Mar 2022 · 1 yr

• Investigate advanced issues related to the internal infrastructure.
• Provide 3rd level support, guide, and help motivate IT team.
• Analyse IT and business requirements and provide advice or solutions.
• Responsible for maintaining and giving support on coding tools such as PowerShell.
• Maintain internal knowledgebase and technical guides.
• Power Automate – Asses and design business and system processes and help drive the adoption of automated deployment practices in Azure and AWS.
• Security: Secures accounts, systems, and services by analysing and implementing appropriate controls and access limits, supports regulatory and audit needs.
• Keep abreast of technology trends and developments.
• Responds/acts on upper-management direction.
• Infrastructure Maintenance: Supports Infrastructure Engineers with the maintenance of critical systems and services.
• Test and evaluate new technology.
• Design efficient IT Strategy to meet business and technology needs.
• Initiates and/or implements technical improvements in all areas of the infrastructure.
• Provides internal training programs when needed.

Aug 2019 – Mar 2021 · 1 yr 7 mos

• Monitoring and maintaining networks and servers.
• Azure and M365 administrator.
• Upgrading, installing, and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Creating automation processes and integrate systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.

Jan 2016 – Jan 2019 · 3 yrs · Tehran Province, Iran

• Responsible for designing, installing, configuring, and maintaining Cloud server and services, customers farm and environment, office network and WAN services, R&D, managing projects and some part of the sales team.
• Duties;
• Design SharePoint farms architecture of customers.
• Install and configure customer's farm environment (Microsoft SharePoint and Exchange).
• Head of the support team for more than 20 client's company (On-premise farm)
• Administrator of cloud services (SharePoint, Exchange, Office Online, Power BI, Project and Public DNS) that providing services to 20 companies and 2000 users.
• Manager of two big scale projects that included customer’s requirement analyze, estimate cost and time, manage a team of project and establishment.
• Maintenance, upgrade, migrate of SharePoint farms.
• Design and create SLAs, process and backup solutions for the customer's environment with PowerShell that increase efficiency.
• Administration of infrastructure which consists of Microsoft, VMware ESXi and Nintex solutions and Office 365.
• Migrate SharePoint farms from 2010 or 2013 to 2016 or 2019.
• Migrate Microsoft Exchange to 2016 version and maintenance the services.

Nov 2015 – Feb 2019 · 3 yrs 3 mos · Iran

• Companies :
• Mikhak - Goharzamin Iron Ore. - Sadre Pars financial group
• Design and implementation of network infrastructure, server and services, WAN, and security.
• Duties;
• Design network infrastructure and planning for IPV4.
• Maintenance of SharePoint, Exchange, Skype, Citrix, and HyperV platform.
• Design network base on VLSM and VLAN for 400 nodes.
• Configure VLAN for 14 subnets on the Cisco platform.
• Configure the Cisco 3750 as a core switching system and VTP protocol.
• Configure Mikrotik core router for Inter-VLAN, DHCP, Edge-DNS and internal firewall
• configure HP SAN storage.
• Install and configure ESXi servers with DRS, HA, FT services on VCenter.
• Install and configure Active Directory in multi principal, OU method and role policies for users.
• Configure WSUS on simple architecture.
• Configure Fortigate as an edge firewall.
• Design a complete network map.
• Design a master plan for network structure, user policies, network map, and IT team data access role.
• Train IT team for maintenance of network and services.
• Provide new solutions for security, system efficiency, and monitoring.
• Install and config the SharePoint farm.
• Install, config, and migrate Exchange service.

Sep 2011 – Mar 2016 · 4 yrs 6 mos

• Led all aspects of network setup, system management, and infrastructure optimization for 150+ internal and external professionals within passive, active and troubleshooting phases. Executed full-scale IT Project management for network system designs, managing a 5-person team and budgets to successfully control and mitigate costs. Managed all network functions and nodes, executing CNC system and Tablet oversight while functioning directly within the CRM system. Leveraged expertise in trunk methodology for VLAN, load balancing on Mikrotik RB 1100 AH, and VMware installation.
• Design and implementation of the network infrastructure (passive – fiber optic and active) routing and switching.
• Configuration the virtualization platform on VMware ESXi with HA solutions.
• Design an architecture of Microsoft Active directory for 1000 Users and different OU, Microsoft DNS server, DHCP server.
• Design and configure of security platform on the Microsoft TMG which is then changed by a new solution and switched to Mikrotik system and Fortigate firewall.
• Design a wireless structure for an area of 2500 square meters.
• Manage a team of developers who create an automation program that includes: inventory, input and output control, tonnage calculation, QC review, and CNC reporting.
• Manager of support and maintenance team (infrastructure, client PC, CNC PC, video surveillance).
• Install and configure video surveillance system with 100 cameras and online services.

Jan 2011 – Nov 2014 · 3 yrs 10 mos

• Executed full-scale project management for network setup, surveillance system setup, and international system connection and integration efforts. Oversaw system maintenance across multiple locations, including Shiraz, Mashhad, Esfahan, Tehran, and Tabriz.
• Implemented strategies that successfully slashed surveillance system costs by 20%.
• Overhauled current network systems that operated within the Internet while performing reconfiguration efforts with the MPLS system.
• Streamlined secure, safe, and stable connections between Iran and Lebanon.

Oct 2010 – Mar 2013 · 2 yrs 5 mos · Tehran

• Responsible for the network and infrastructure of:
• Soratgostart Telecom - Tatar Tabrizian - PIHO - Delta Paysang- Parjean CO. - Simin CO. - Kharazmi pharmaceutical CO.
• Designed and implemented a reliable, secure, and fault-tolerant high-speed network infrastructure utilizing multiple WAN technologies and devices.
• Developed IT security incident response process. Manage the response to all security-related IT incidents within the organization.
• Managed implementation and daily management of the monitoring system.
• Manage day-to-day activities, professional development, and project assignments of personnel assigned.
• Designed and implemented VLANS to separate Voice, Data, and ATM traffic.
• Managed CISCO routers and switches as well as HP switches.