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Program Manager

Mumbai, Maharashtra, India14 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in Supply Chain Management and Auditing.
  • Certified in Lean Six Sigma and TAPA standards.
  • Proven track record in SOP development and training.
Stackforce AI infers this person is a Supply Chain and Audit specialist with extensive experience in Retail and Operations.

Contact

Skills

Core Skills

Project ManagementGenerative AiResearch SkillsProcess AuditingManagementRisk AssessmentTeam Management

Other Skills

Project PlanningArtificial Intelligence (AI)Generative AI for ManagementGenerative AI for LeadershipInternal AuditMicrosoft OfficeMicrosoft ExcelMicrosoft OutlookRetailMicrosoft PowerPointInventory ManagementExternal AuditsData AnalysisCustomer ServiceManagement Information Systems (MIS)

About

Post graduate in Supply Chain Management from Welingkar Institute of Management, Mumbai. Lean six sigma green belt and TAPA FSR & TSR 2023 Certified #Experience : Asset Audit, Inventory Audit, Internal Process/SOP audit, Commercial audit & Operations Audit with good command of Ms office (specially MS Excel, Power Point & MS Word).

Experience

14 yrs 7 mos
Total Experience
2 yrs 1 mo
Average Tenure
5 yrs 5 mos
Current Experience

Amazon

5 roles

Program Manager II - E2ESN Special Projects (INTL)

Promoted

Jul 2025 – Present Ā· 9 mos Ā· Mumbai, Maharashtra, India Ā· On-site

Generative AIProject PlanningProject ManagementArtificial Intelligence (AI)Generative AI for ManagementGenerative AI for Leadership

Audit Program Manager II - APAC SLP

Dec 2023 – Jul 2025 Ā· 1 yr 7 mos Ā· Mumbai, Maharashtra, India Ā· On-site

Research SkillsArtificial Intelligence (AI)

Audit and Standards Specialist IN SLP

Mar 2023 – Dec 2023 Ā· 9 mos Ā· Mumbai, Maharashtra, India Ā· On-site

Process AuditingRisk AssessmentInternal Audit

Standards Specialist IN SLP

Sep 2021 – Jun 2023 Ā· 1 yr 9 mos Ā· Mumbai, Maharashtra, India Ā· On-site

Process AuditingManagementMicrosoft OfficeMicrosoft ExcelInternal Audit

Audit Specialist IN SLP

Nov 2020 – Sep 2021 Ā· 10 mos Ā· Mumbai, Maharashtra, India Ā· On-site

Microsoft OutlookRisk AssessmentManagementMicrosoft ExcelInternal Audit

Reliance retail

Manager - SOP Development

Mar 2019 – Nov 2020 Ā· 1 yr 8 mos Ā· Navi Mumbai Ā· On-site

  • New SOP creation and modification of existing SOP as per business requirement
  • Maintain the central repository of all SOPs and ensure it is 100% updated
  • Ensure each staff is trained with new and existing SOPs by tracking regular certification via Communication
  • Ensure each SOP is uploaded on LMS portal by L&D team
  • Communicate teams on changes/enhancement in existing SOP or creation of new SOP
RetailManagementTeam ManagementMicrosoft OfficeMicrosoft ExcelMicrosoft PowerPoint

Landmark group

Regional Internal Auditor

Jan 2018 – Mar 2019 Ā· 1 yr 2 mos Ā· Mumbai Ā· On-site

  • Responsible for West zone (Max and Splash) stores and warehouse process audit which includes Commercial, Inventory and Store/WH's Process.
  • āž¢ Conduct audits at the stores and warehouses as per defined guidelines and timelines
  • āž¢ Identify the emerging issues for consideration in reporting
  • āž¢ Check compliance to SOPs at stores and warehouses and report deviations
  • āž¢ Prepare and submit the audit exit reports
  • āž¢ Interact with all Departments and Functions to get MIS information on shrinkage, fraud, irregularities, exchanges, damaged stock, negative stock, Petty Cash verification & reconciliation and statutory compliance.
Microsoft OutlookProcess AuditingResearch SkillsRetailManagementMicrosoft Office+2

Hypercity retail (india) ltd.

Regional Internal Auditor

Mar 2017 – Jan 2018 Ā· 10 mos Ā· Mumbai Area, India Ā· On-site

  • Responsible for West and South zone (Stores and DC) Store audit, training on various process and various report analysis.
Process AuditingResearch SkillsTeam ManagementMicrosoft OfficeMicrosoft ExcelInternal Audit+1

Nufuture digital (india) ltd

Group Leader - Internal Inventory Auditor

Jun 2016 – Mar 2017 Ā· 9 mos Ā· Mumbai, Maharashtra, India

  • Major involvement was into Reconciliation of;
  • āž¢ Inventory Audit reports
  • āž¢ Asset Management and
  • āž¢ Team/Audit planning (Execution/Supervision) of Inventory Audits
  • āž¢ Pre audit visit
Research Skills

New haribhakti business services llp

Central Operations Lead

Aug 2013 – Jun 2016 Ā· 2 yrs 10 mos Ā· Mumbai, Maharashtra, India Ā· On-site

  • Successfully taken care of Pan India Operation's i.e. Planning Budget, Manpower Scheduling/Planning and Asset Planning and Skill training.
  • also have experience into Inventory Audits, Fixed Asset audit and Operation Audits along with Reconciliation of various business report.
Process AuditingExternal AuditsRetailManagementTeam ManagementMicrosoft Office+1

Vodafone

Customer Service Executive

Aug 2011 – Jul 2013 Ā· 1 yr 11 mos Ā· Mumbai, Maharashtra, India

Education

Welingkar Institute of Management

Post Graduate Diploma in Management — Supply chain managment

Jan 2016 – Jan 2018

Welingkar Institute of Management

Advance Diploma in Business Administration

Jan 2015 – Jan 2016

Khar Education Societys College of Commerce and Economics S V Road Khar W Mumbai 400 052

Graduate in Banking and Insurance — Banking and Insurance

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