SAGAR SHAH

Operations Associate

New Delhi, Delhi, India4 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in driving sales growth.
Expert in team leadership and customer service.
Strong focus on operational excellence and KPI implementation.

Stackforce AI infers this person is a Customer Service and Sales Management professional in the Telecommunications industry.

Contact

Skills

Core Skills

Team LeadershipCustomer Service

Other Skills

Team BuildingKPI ImplementationSales OperationsRetention ManagementCustomer Relationship Management (CRM)SalesConvincing PeopleEngineeringCommunicationStrategyPresentationsProblem SolvingLeadershipManagementAnalytical Skills

About

Working in Vodafone idea Ltd (Customer Care representative at Company Retail Store) Providing delighted services in terms of product & process. Simultaneously generating sale (prepaid & Postpaid).

Experience

4 yrs 11 mos

Total Experience

2 yrs 5 mos

Average Tenure

4 yrs 2 mos

Current Experience

Vodafone idea limited

2 roles

Store Manager

Promoted

Jun 2025 – Present · 11 mos · Delhi, India

As Store Manager at Vodafone Idea Ltd., I thrive at the intersection of people, process, and performance. I believe that a happy, empowered team delivers the best customer experiences—and that’s how you drive sustainable growth. • 👥 Lead and coach a team of 12 sales and service specialists to deliver exceptional customer experiences

Team LeadershipTeam BuildingCustomer Service