Honey Kumar

Apprentice

Meerut, Uttar Pradesh, India1 yr 5 mos experience

Key Highlights

  • Proficient in customer service and KYC processes.
  • Hands-on experience in branch banking operations.
  • Detail-oriented with a focus on compliance standards.
Stackforce AI infers this person is a banking professional with strong operational and customer service skills.

Contact

Skills

Core Skills

Branch Banking OperationsCustomer Service

Other Skills

Regulatory ComplianceKYCOperational WorkflowsSavings account openingBankingBanking ServicesPassbook PrintingOpening New Accounts

About

A motivated and detail-oriented banking professional with hands-on exposure to core banking operations and branch-level functions. Experienced in supporting customer service, KYC verification, regulatory compliance, and operational workflows under the guidance of senior banking professionals. Skilled in assisting with front-desk activities, account servicing, and customer query resolution, while ensuring accuracy and adherence to compliance standards. Adept at coordinating across departments to maintain service efficiency and smooth branch operations. Seeking opportunities to leverage my practical experience and grow further in the banking and financial services sector.

Experience

1 yr 5 mos
Total Experience
1 yr 5 mos
Average Tenure
1 yr 5 mos
Current Experience

Punjab national bank

Apprentice

Nov 2024Present · 1 yr 5 mos · Meerut, Uttar Pradesh, India · On-site

  • I am a motivated and detail-oriented banking professional with comprehensive hands-on exposure to core banking operations and branch-level functions. During my practical training, I gained valuable insights into the daily functioning of a bank branch, working under the supervision of experienced banking professionals.
  • My experience spans across key areas of banking, including:
  • Customer Service Excellence – Assisted in front-desk operations, account servicing, and customer query resolution while ensuring a positive customer experience.
  • Regulatory Compliance & KYC – Supported KYC verification processes, maintaining accuracy and adherence to compliance standards and documentation requirements.
  • Operational Workflows – Developed a strong understanding of branch operations, back-office coordination, and inter-departmental collaboration to maintain smooth and efficient workflows.
  • Transaction Support – Gained exposure to basic banking transactions and processes, with a view-only role in cash handling.
  • I take pride in being proactive, adaptable, and customer-focused, with the ability to work collaboratively in a fast-paced environment. My exposure to the inner workings of branch banking has strengthened my skills in service delivery, compliance, and operational efficiency, while also igniting a strong interest in building a long-term career in the banking and financial services industry.
  • I am now seeking opportunities to leverage my practical experience, enhance my professional expertise, and contribute meaningfully to an organization’s growth in the financial services sector.
Customer ServiceRegulatory ComplianceKYCBranch Banking OperationsOperational Workflows

Education

CCS (Chaudhary Charan Singh)University

Jul 2021Apr 2024

Stackforce found 100+ more professionals with Branch Banking Operations & Customer Service

Explore similar profiles based on matching skills and experience