Jul 2021 – Dec 2021 · 5 mos

• Product strategy & roadmap creation with complete delivery ownership of TeleSign Digital Identity risk platform and solutions

Oct 2020 – Oct 2021 · 1 yr

• Key achievements include:
• Creating a new practice of "Experts" to own up presales, solutioning, technical and domain expertise required for a customer engagement and management of every technical, testing, sourcing, operational and marketing interface which an engagement requires.
• The regionally distributed and domain agnostic team was created from the scratch and became fully operational in 3 months timeframe for entire international market (non-Americas).
• This team is also a bridge between market and product development and helps the organization understand "what is needed by the market to be successful".

Oct 2019 – Oct 2020 · 1 yr

• Responsible for product management in terms of help extend core product capabilities to new domains and regions through market research, customer/field feedback gathering, understanding multiple domain fitment, customer needs, gap analysis, roadmap creation & management and guidance to core product team for rollouts.

Jun 2016 – Sep 2019 · 3 yrs 3 mos · Brussels Area, Belgium

• Key Achievements Include:
• Building new capabilities around International Telecom Fraud Protection, such as Real Time roaming signalling based fraud blocking, Real Time Voice Fraud attempt barring, NRTRDE monitoring and near real time reporting, SIM Box and other Bypass Fraud detection offering, Fraud platform and operational process improvements.
• 200% increase in fraud offering revenue and margin.
• Patent around Blockchain for detecting fraud in international telecommunication traffic.

Aug 2015 – May 2016 · 9 mos

• Key Achievements Include:
• Working as a product manager of the entirely new business unit for the organisation in the area of Internet of things security and fraud prevention.
• So, right from business validation, market research, capability identification, implementation definition and developed feature validation with customers.

Jul 2009 – May 2016 · 6 yrs 10 mos

• Key Achievements Include:
• Building an entirely new Telecom Fraud Management Managed Services business unit from the scratch, right from practice definition, team creation, role definition, hiring, working setup, operational guidance, business development, customer engagement, customer advisory, Contract - SoW & SOPs creation, customer rollout, operational handholding and periodic reviews etc.
• This Managed Services business unit brought 33% of total revenue for the Organization in 5 years managing entire Fraud Operations for large Telecom Operators around the world.
• Product management of Fraud Management App built from scratch for Fraud Managers
• Participation & presentation in key conferences like GSMA, telco meet etc. and contribution to industry wide standard definitions around fraud, specially around Managed Services setup.

Sep 2007 – Jul 2009 · 1 yr 10 mos

Jan 2006 – Jan 2007 · 1 yr · Bangalore