Chandan Kumar

Operations Associate

Hyderabad, Telangana, India13 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 11 years of IT support experience.
Expert in IT solutions and vulnerability management.
Proven leadership in team management and IT projects.

Stackforce AI infers this person is a seasoned IT professional with expertise in infrastructure management and support services.

Contact

Skills

Core Skills

It Asset ManagementIt SolutionsIt Service ManagementIt Hardware Support

Other Skills

ITILVirtual Private Network (VPN)Service NowIT SolutionIT ProjectsIT AdministratorNetworkingProcurementTeam ManagementVendor ManagementIT AuditSystem AdministrationIT OperationsSystems EngineeringIT Management

About

A Certified professional with over 11+ Years of experience in IT Support with various roles & responsibilities: IT Specialist, IT Manager, System Administrator, Desktop Support Eng. Skilled in IT solutions, IT Projects, Team Management, Vulnerability Management, IT Auditing, IT Procurement, Service Now, IT Asset management, IT security, and SCCM. Certifications: MCSA, CCNA, ITIL.

Experience

13 yrs 5 mos

Total Experience

4 yrs 5 mos

Average Tenure

6 yrs 9 mos

Current Experience

Hitachi vantara

2 roles

Senior IT Support

Mar 2023 – Present · 3 yrs 2 mos · Hyderabad, Telangana, India · On-site

IT Specialist

May 2019 – Dec 2022 · 3 yrs 7 mos · Bangalore

IT specialist, Managing Data Center, Working on Vulnerability assessment reported by Qualys, Network support, Server support, Team Management, Service-now.
Service Now
MAC OS / Windows Platforms
IT Asset Management
IT Solution
IT Projects
Printers

ITILVirtual Private Network (VPN)Service NowIT Asset ManagementIT SolutionIT Projects+1

Fisher & paykel healthcare

2 roles

IT/ICT Manager

Oct 2017 – May 2019 · 1 yr 7 mos

Fulfilling IT needs for India, Sri-Lanka & Bangladesh.

IT Service ManagementITIL

Systm Administrator

Oct 2013 – Sep 2017 · 3 yrs 11 mos

Fulfilling IT needs for F&P India users, Managing Data Center and providing Network support, Server support, Procurement, Auditing, Asset Management & End-user support, EPABX.

IT Service ManagementIT Administrator

Netconnect pvt. ltd.

Desktop Engineer

Jul 2012 – Sep 2013 · 1 yr 2 mos · Bengaluru Area, India

Working for client IBM GPS providing L2 Desktop support to the end-users: Desktop support, Data Backup, Data retrieval, Hardware & Software break-fix, Software updates/patching, OS Image Hardening, Antivirus, Encryption, Printers etc..

IT Hardware SupportITIL