Rohit Chavan

Operations Associate

Pune, Maharashtra, India6 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Over 2.5 years of experience in IT support roles.
Proficient in network troubleshooting and systems engineering.
Skilled in managing technical support for diverse user needs.

Stackforce AI infers this person is a skilled IT support professional with a focus on networking and systems engineering.

Contact

Skills

Core Skills

It SupportNetworkingTechnical SupportNetwork ManagementSystems EngineeringDesktop Support

Other Skills

Active DirectoryAntivirusCCNAConfiguration of Switch RoutersDHCPDomain Name System (DNS)EngineeringFirewallsHelp Desk SupportIT Asset ManagementIT SolutionsLinuxNetwork BackupNetwork ConnectivityNetwork Traffic Monitoring

About

wipro client 2.5 years Experience Desktop support Engineering and 9 month working on system engineering Byjus company

Experience

6 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 6 mos

Current Experience

Consultadd inc

IT Specialist

Nov 2023 – Present · 2 yrs 6 mos · Pune, Maharashtra, India · On-site

The IT Support Specialist is responsible for providing technical assistance to end-users and ensuring the smooth operation of IT systems. This role involves troubleshooting hardware and software issues, managing network connectivity, maintaining system performance, and assisting in the implementation of IT solutions. The IT Support Specialist will respond to user queries, resolve technical problems, and provide timely solutions.

Technical AssistanceTroubleshootingNetwork ConnectivityIT SolutionsIT SupportNetworking

Cipla

Technical Support Engineering

Mar 2023 – Oct 2023 · 7 mos · Kurkumbh · On-site

worked as a Technical support in this project Responsibility User AD Management Handel And Testing Network backup and Recovery Procedures

User AD ManagementNetwork BackupRecovery ProceduresTechnical SupportNetwork Management

Byju's

System Engineer

Dec 2021 – Feb 2023 · 1 yr 2 mos · Pune, Maharashtra, India · On-site

BYJUS organization as a Working system Administrator I mainly handle responsibility in network troubleshooting issues, Configuration of switch routers and firewalls
Network traffic monitoring etc

Network TroubleshootingConfiguration of Switch RoutersFirewallsNetwork Traffic MonitoringSystems EngineeringNetworking

Impact infotech pvt. ltd. - india

Desktop Support Engineer

Jul 2019 – Dec 2021 · 2 yrs 5 mos · Mumbai, Maharashtra, India · On-site

Wipro as a Desktop Support Engineer I mainly handle responsibility in Tickets tool handal , VIP user support and Escalation Ticket
Skills : Tickets Tool, SLA , Outlook , Software installation and VPN issue etc are some of my skills where I can manage those things.

Ticketing ToolSLAOutlookSoftware InstallationVPN IssuesDesktop Support+1