Sarang Jain, PSM™ I

Director of Engineering

Delhi, India25 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

20+ years of experience in technology leadership.
Expert in leveraging AI for business-driven solutions.
Proven track record in product management and innovation.

Stackforce AI infers this person is a Telecommunications and AI expert with a strong focus on product management and engineering.

Contact

Skills

Core Skills

Product ManagementAiCloud ComputingSolution ArchitectureProject ManagementConsultingEngineering

Other Skills

TelecommunicationsTeam ManagementGenAILLMsCustomer EngagementMicroservicesDevOpsVideo StreamingVideo ConferencingPre SalesC/C++FlashOrganizational LeadershipStrategic LeadershipISDN

About

Strategic Technology Leader and AI Evangelist with 20+ years of experience bridging product and engineering to deliver scalable, cost-optimized solutions. Skilled in leveraging GenAI and LLMs to drive real-time innovation — from multilingual voice assistants to developer productivity tools — while aligning technology strategy with business impact. Adept at translating technical requirements into business value and building lasting relationships with stakeholders.

Experience

25 yrs 1 mo

Total Experience

3 yrs 2 mos

Average Tenure

9 yrs 7 mos

Current Experience

U2opia mobile

Director Engineering

Sep 2016 – Present · 9 yrs 7 mos · Gurgaon, Haryana, India · Hybrid

U2opia Mobile is a global product company operating across data and non-data domains. I lead a 35+ member team of product managers, architects, developers, testers, and support engineers, driving the design, development, and deployment of next-gen services across Telecom, Gaming, CPaaS, and AI-driven Customer Engagement.
Key Domains & Products:
Telecom: Direct Carrier Billing, Revenue Management, Subscription Management, Fraud Detection, USSD/Web platforms, VAS applications.
Gaming: Multi-genre H5 platforms, Competitive Skill Gaming, Daily Fantasy Sports, eSports tournaments/streaming, and vouchers ecosystem.
CPaaS & AI: Customer engagement via WhatsApp, SMS, Email; AI-powered Digital KYC (Camera Network APIs); real-time Voice Bots and Chatbots leveraging GenAI/LLMs for customer support automation.
Leadership Responsibilities:
Driving product strategy, architectural oversight, budgeting, and delivery across multiple verticals.
Aligning technology roadmaps with business outcomes through agile frameworks and scalable architectures.
Mentoring cross-functional teams to embrace innovation in AI/ML, cloud-native platforms, and developer productivity tools.
Key Accomplishments:
Leveraged GenAI and LLMs to power Digital KYC, Voice Bots, and Chatbots, delivering new revenue streams and customer engagement models.
Introduced AWS Bedrock, Amazon Q, and GitHub Copilot, reducing development costs and boosting team productivity.
Migrated from server-centric monoliths to cloud-native microservices, cutting infrastructure costs by 50%.
Standardized DevOps, CI/CD, and microservices practices across product lines — improving profitability and accelerating time-to-market.
Rolled out Scrum Agile across engineering and sales, reducing release cycles and driving tighter business alignment.
Consistently optimized costs, delivery timelines, and infrastructure spend while increasing ROI on engineering initiatives.

TelecommunicationsAICloud ComputingProduct ManagementTeam Management

Flatmate.in

Cofounder

Feb 2015 – Sep 2016 · 1 yr 7 mos · New Delhi Area, India

Product Management and Operations
FlatMate.in (www.flatmate.in) is an APP based service that helped users find room and roommates/flatmates.
Developed key operational initiatives to drive and maintain substantial business growth.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Conducted target market research to scope out industry competition and identify advantageous trends.
Managed offline and online marketing and customer care.

Product Management

Mediaorigin tech. pvt ltd.

Co-Founder and Director

Jun 2012 – Jan 2015 · 2 yrs 7 mos · New Delhi · On-site

Tech startup way ahead of its time.
Responsible for Product Management and Operations
Complete video management, streaming and publishing platform to help content providers publish and monetize it.
Tech platform way ahead of time focused on helping companies launch their own OTT labels
Reason For Pivoting
Youtube Free Content Publishing and Revenue Sharing with CPs
Internet Bandwidth Issues In India
Trend for own OTT labels was not there till 2016. It started in 2018
Aligned organizational objectives with company mission to increase business growth and integrate work strategies

Product Management