Ranjana Yadav

Operations Associate

Noida, Uttar Pradesh, India1 yr 9 mos experience

Key Highlights

Expert in content management and quality assurance.
Strong background in customer support and operations.
Immediate availability for new opportunities.

Stackforce AI infers this person is a versatile operations and content management specialist with strong customer support capabilities.

Contact

Skills

Core Skills

Content Enrichment & CurationDigital Content Management (dcm)Customer Support

Other Skills

Data Quality & ValidationMetadata Tagging & StructuringQuality AssuranceAttention to DetailCommunicationTypingTeamworkProblem SolvingContent moderatorMicrosoft ExcelMicrosoft WordData EntryCustomer Relationship Management (CRM)

Experience

Riseotb

2 roles

WFS OPERATIONS

Promoted

Sep 2025 – Dec 2025 · 3 mos · Noida, Uttar Pradesh, India · Remote

As part of the Walmart Fulfillment Services team, I manage and execute critical operational processes to ensure seamless order fulfillment for Walmart Marketplace sellers. My role supports the end-to-end supply chain — from inventory management to order processing — ensuring products are received, stored, and shipped efficiently and accurately.

Content Enrichment Associate

Aug 2025 – Sep 2025 · 1 mo · Noida, Uttar Pradesh, India · Remote

Content Enrichment & CurationData Quality & ValidationMetadata Tagging & StructuringDigital Content Management (DCM)Quality AssuranceAttention to Detail

Ontimehire

Operations Team Member

Aug 2024 – Mar 2025 · 7 mos · United States · Remote

As an Operations Associate at Ontimehire, a staffing and recruiting company, I support day-to-day operations by coordinating recruitment processes, managing candidate data, and ensuring smooth communication between clients and candidates. I help streamline operations, maintain records, and assist in optimizing workflows to enhance efficiency within the recruitment cycle.

Purplle.com

Customer Service Associate

Apr 2024 – Jul 2024 · 3 mos · Mumbai, Maharashtra, India · Remote

As a Customer Representative at Purplle, an online cosmetics and skincare company, I assist customers primarily through email and occasionally via chat. My role involves resolving inquiries, addressing concerns, and providing product information, all while ensuring a positive shopping experience and maintaining a high level of customer satisfaction.

Youtube

Video Specialist

Jun 2023 – Sep 2023 · 3 mos · Bangalore · Remote

As a Video Specialist for YouTube, I managed video content by reviewing, optimizing, and ensuring it adhered to platform guidelines. My role involved analyzing video performance, implementing SEO strategies, and enhancing content visibility. I developed skills in video editing, content optimization, and analytics to improve user engagement and reach.

Teleperformance

Customer Service Representative

Jun 2022 – Feb 2023 · 8 mos · Gurgaon · Remote

As a former Customer Service Executive, I specialized in resolving customer issues in the Zomato process via calls, chats, and emails. My role involved listening attentively to customer concerns and providing effective solutions, ensuring customer satisfaction. I am skilled in clear communication, both written and verbal, and excel at managing inquiries efficiently while maintaining a professional and empathetic approach.

CommunicationTypingTeamworkProblem SolvingCustomer Support

Koo

Content Specialist

Mar 2022 – Jun 2022 · 3 mos · Hyderabad, Telangana, India · Remote

Koo is an Indian microblogging platform that enables users to communicate in regional languages. As a Content Specialist, I curated and optimized content to align with platform standards, ensuring user engagement and quality. My role focused on enhancing content visibility and fostering meaningful interactions within the community.

Palette interactive india

Content Moderator

Nov 2021 – Mar 2022 · 4 mos · Kerala, India · Remote

As a Content Moderator at Palette Interactive, I reviewed user-generated content to ensure it complied with platform guidelines. My role involved identifying and removing inappropriate material, maintaining content integrity, and collaborating with teams to ensure a safe online environment. I enhanced user experiences by upholding content quality and standards.