Nov 2024 – Present · 1 yr 5 mos · Hyderabad · Remote

• Co-Founder at Ritheon Intelligence Private Limited, the company behind PACX.AI, an AI-native analytics platform built to transform how businesses use data for decision-making.
• We design and deploy intelligent systems that automate data preparation, unify fragmented business data, and deliver both descriptive and predictive intelligence through a GenAI-powered interface.
• Our Core Platform
• PACX.AI – An AI-powered analytics agent that connects, cleans, and structures business data from ERP, CRM, finance, and cloud systems, enabling forecasting, demand planning, churn prediction, and operational optimization without requiring a data science team.
• Our Products
• LUMOS – Enterprise Intelligence Engine
• Built for enterprise organizations, Lumos provides advanced predictive analytics, scenario modeling, and AI-driven insights across complex data environments. It supports strategic planning, performance diagnostics, and cross-functional forecasting at scale.
• CONDOR – Retail & Inventory Intelligence Platform
• Designed for retail and distribution businesses, Condor specializes in demand forecasting, inventory optimization, stock redistribution, and branch-level allocation. It helps businesses improve sell-through rates, reduce dead stock, and maximize working capital efficiency using AI and machine learning.
• Focus Areas
• Predictive Analytics & Machine Learning
• Inventory Optimization & Demand Forecasting
• AI-Powered Business Intelligence
• Data Automation & Infrastructure Integration
• GenAI-driven Decision Systems
• Our mission is to bridge the gap between complex data infrastructure and real business users by delivering actionable intelligence that drives measurable revenue and efficiency impact.

Jan 2024 – Feb 2026 · 2 yrs 1 mo · Hyderabad · On-site

• Conduct in-depth analysis of emails to identify and mitigate spam, phishing attempts, and other cybersecurity threats, ensuring the protection of Airbnb users and internal teams.
• Perform thorough phishing analysis to detect and respond to malicious campaigns targeting Airbnb infrastructure or brand.
• Maintain and manage allow-lists and block-lists, enhancing email deliverability and reducing false positives without compromising security.
• Regularly update Indicators of Compromise (IOCs) and contribute to threat intelligence feeds to stay ahead of emerging threats in the travel and hospitality domain.
• Generate and present detailed analytical reports on spam and phishing trends, providing actionable insights for strategic planning and improved threat mitigation.
• Collaborate with cross-functional teams and threat analysts to strengthen Airbnb’s overall email security framework.
• Support the implementation of advanced threat detection tools and security protocols, including SPF, DKIM, and DMARC validations.
• Assist in the classification and analysis of threat vectors leveraging user-reported data and behavioral signals unique to Airbnb’s ecosystem.
• Proactively monitor high-risk domains and campaigns targeting hosts, guests, and employees to reduce impersonation and social engineering risks.

Sep 2022 – Jan 2024 · 1 yr 4 mos · Hyderabad, Telangana, India · Hybrid

• Served as an Analyst for various Spam and Phish Protection by carrying out spam analysis, phish analysis and URL analysis to detect abnormal activities in emails and in SOC operations for real- time monitoring.
• ➤ Writing Regex for various Phish URL patterns, blocking URL's and creating tickets.
• ➤ Administrating various Incidents/security alerts triggered in Azure DevOPS.
• ➤ Carrying out Log Analysis, Event Analysis to detect Abnormal Activities.
• ➤ Raising Incidents with Concern Teams, respond to the incidents and service requests and bring together additional information to either resolve or escalate the issue to the appropriate teams.
• ➤ Acknowledging Security Alarms and conducting detailed investigations. Performing Complete Daily and Weekly query monitoring.
• Creating regular expressions for log parsing in flux connectors for different log sources.
• ➤ Effectively manage customer communications and notifications and provide a high quality of customer service.
• ➤Follow-up's, Mitigation of the tickets based on the response from Client.
• ➤ Generating Reports on Daily, Weekly and Monthly basis from Azure DevOps on investigated incidents.
• ➤ Expertise in handling Customer Severity Escalations.

Oct 2021 – Sep 2022 · 11 mos · Hyderabad, Telangana, India · Remote

• E-mail Categorization and Analysis: Successfully classified and analyzed emails,
• URLs, and domains, contributing to the development of a comprehensive
• classification data set for Microsoft's machine learning program.
• Email Analysis for Microsoft Users: Analyzed and investigated emails reported
• by retail and enterprise users and consumer user of Microsoft 0365, effectively
• identifying and addressing potential spam or malicious content.
• Malicious Domain and URL Blocking: Proactively identified and blocked
• malicious domains and URLs found in emails, leveraging research skills to gather
• relevant details such as IP addresses and reporting them in KE Studio
• Sandboxing and Threat Analysis: Utilized sandboxes to analyze suspicious email URLs and attachments, helping to identify potential security threats and take appropriate measures to mitigate risks.
• Quality Assurance and Team Mentorship: Reviewed and ensured the accuracy of
• spam email submissions from team members, offering guidance and mentoring on
• any new changes discussed in team meetings to enhance overall performance and
• effectiveness.

Mar 2021 – Oct 2021 · 7 mos · On-site

• Responsible for Handling related to Password and account related issues
• Troubleshoot old aged tickets and work towards resolution with end-users
• Collaborate with our management to develop and implement new ideas for training
• Overlook transactional failures escalations in our Internal app
• Work with mobile application engineering team to establish issues that are escalated back to technical team

Aug 2020 – Mar 2021 · 7 mos · On-site

• Responsible for delivering timely and effective user assistance in resolving Password and account related issues
• Troubleshoot problems, maintain clear communication with end-users
• Collaborate with our admin team
• Contribute to improving support processes and staying abreast of technology trends
• Overlook transactional failures in our Internal app
• Work on mobile app related queries

Apr 2018 – Apr 2019 · 1 yr · Hyderabad, Telangana, India · On-site