Ravi Verma

DevOps Engineer

Delhi, India13 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Azure infrastructure and DevOps practices.
Strong advocate for customer needs and technical requirements.
Proven track record in optimizing cloud solutions.

Stackforce AI infers this person is a Cloud Solution Architect specializing in Azure and DevOps within the IT services industry.

Contact

Skills

Core Skills

Solution ArchitectureMicrosoft AzureCloud SecurityInfrastructure As Code (iac)DevopsLinux/unix AdministrationNetwork ServicesTechnical Support

Other Skills

Business RequirementsClient RequirementsIdentity & Access Management (IAM)Cisco NetworkingFirewallsVirtual DesktopInformation TechnologyTroubleshootingIT ServicesBusiness Relationship ManagementService DeliveryBusiness ManagementResource ManagementInterpersonal SkillsOffboarding

About

As a Cloud Solution Architect at Microsoft, I leverage my extensive experience in IT services and consulting to deliver exceptional solutions and support to our customers. I have a strong background in DevOps practices, having worked with Terraform and GitHub to create and manage Azure infrastructure. I also have a proven track record of planning and executing system upgrades, implementing backup and recovery strategies, and ensuring smooth operations. I am passionate about amplifying the voice of the customer within Microsoft, understanding their technical requirements, and providing expert guidance and support throughout their cloud journey. I have a Bachelor of Technology degree from Punjab Technical University and hold multiple Microsoft certifications, including Azure Fundamentals and Implementing Microsoft Azure Infrastructure Solutions. I am always eager to learn new technologies and stay updated on the latest industry trends.

Experience

13 yrs 2 mos

Total Experience

3 yrs 3 mos

Average Tenure

3 yrs 11 mos

Current Experience

Microsoft

2 roles

Cloud Solution Architect

Jul 2023 – Present · 2 yrs 10 mos · India · Remote

Business RequirementsClient RequirementsSolution ArchitectureMicrosoft Azure

Cloud Solution Architect - Engineering

Jun 2022 – Jul 2023 · 1 yr 1 mo · India · Remote

As a Cloud Solution Architect at Microsoft, I had the privilege of working closely with customers, serving as their advocate and technical advisor. My role focused on amplifying the voice of the customer within Microsoft, ensuring their technical interests were represented and addressing any challenges they faced. I played a crucial role in generating insights, removing obstacles, and influencing engineering roadmaps to deliver exceptional solutions and support to our customers.
Key Responsibilities:
Acted as the customer's trusted advisor, understanding their technical requirements, and providing expert guidance and support throughout their cloud journey.
Amplified customer feedback to drive continuous improvement and deliver customer-centric solutions.
Proactively identified opportunities to optimise customer solutions, leveraging Microsoft's cloud offerings, and providing guidance on best practices to enhance performance, security, and scalability.
Provided both proactive and reactive support to customers, ensuring timely and effective resolution of technical issues and minimising downtime.
Acted as a technical advisor to customers, delivering compelling presentations, demonstrations, and workshops to showcase the value and capabilities of Microsoft's cloud solutions.
Built strong relationships with customers, establishing trust and credibility through effective communication, technical expertise, and exceptional customer service.
Stayed up-to-date with the latest trends, technologies, and industry best practices, continuously expanding knowledge and expertise to provide cutting-edge solutions to customers.
Working as a Cloud Solution Architect at Microsoft allowed me to make a significant impact by bridging the gap between customer needs and Microsoft's engineering teams. I took great pride in helping customers achieve their goals, delivering exceptional support, and ensuring that their voice was heard and valued within the organization.

Business RequirementsMicrosoft AzureSolution ArchitectureCloud Security

Tata consultancy services

Technical Architect

Mar 2016 – Feb 2022 · 5 yrs 11 mos · New Delhi, Delhi, India

Systems Administrator at Tata Consultancy Services (TCS), a global leader in IT services and consulting, I had the opportunity to work in a dynamic DevOps environment, leveraging Infrastructure as Code (IaC) methodologies to create Azure infrastructure using tools like Terraform and GitHub. My role encompassed various responsibilities aimed at ensuring smooth operations and optimizing system performance.
Key Responsibilities:
Utilized DevOps practices to create and manage Azure infrastructure, implementing Infrastructure as Code (IaC) principles using tools like Terraform and GitHub.
Planned and executed system hardware, software, and operating system upgrades, as well as implemented backup and recovery procedures to ensure data integrity and business continuity.
Proactively optimized system security and performance by managing vulnerability assessments, implementing server patching, and applying proactive changes.
Developed migration strategies to transition workloads from on-premises Active Directory to Windows Azure or develop cloud-ready application solutions.
Worked in a Network Operation Center (NOC) environment, actively involved in Active Directory management, system-level troubleshooting, and applied solutions.
Demonstrated proficiency in Active Directory, Dynatrace, Service Catalogue, ServiceNow, Nimsoft, and Office 365, effectively utilizing these tools to streamline operations.
Prepared detailed weekly and monthly reports on project specifications, progress updates, conflicts, and team activities, ensuring effective communication and project management.
I am proud to have been part of TCS, where I contributed to the efficient management of systems, implementation of best practices, and proactive measures to optimize performance and security. My dedication to teamwork, continuous learning, and attention to detail significantly contributed to the success of projects and overall client satisfaction.

Business RequirementsIdentity & Access Management (IAM)Infrastructure as code (IaC)DevOps

Lunarwebpages webhosting solutions pvt. ltd

System Administrator

Jan 2015 – Dec 2015 · 11 mos · India · On-site

I had the privilege of serving as a Systems Administrator at LunarPages, a leading web hosting and cloud services company. During my tenure, I played a pivotal role in the installation, management, and troubleshooting of various operating systems, ensuring smooth operations and reliable performance for our clients.
Key Responsibilities:
Installed, managed, and maintained Linux/Unix distributions, demonstrating proficiency in user administration, monitoring, quota management, SSH, FTP, TELNET, and kernel configuration. These efforts contributed to efficient system performance and enhanced security measures.
Configured and maintained essential network services, including web servers, firewalls, SAMBA, DNS, DHCP, MAIL, and LVM. These services provided clients with reliable and secure hosting solutions.
Utilized troubleshooting skills to resolve issues related to Windows (2k8/2k12) systems, terminal services, and VMware. These efforts minimized downtime and ensured seamless user experiences.
Skills:
Linux/Unix Administration: Proficient in installing, managing, and troubleshooting various Linux/Unix distributions, user administration, monitoring, and kernel configuration.
Web Hosting and Network Services: Experienced in configuring and maintaining web servers, firewalls, SAMBA, DNS, DHCP, MAIL, and LVM, ensuring optimal network performance and security.
Windows Systems Troubleshooting: Skilled in diagnosing and resolving issues related to Windows (2k8/2k12) systems, terminal services, and VMware, guaranteeing reliable system operations.
I am proud to have contributed to LunarPages' commitment to delivering high-quality web hosting and cloud services. By effectively managing and troubleshooting operating systems and network services, I played a vital role in ensuring client satisfaction and seamless online experiences for their businesses.

Business RequirementsIdentity & Access Management (IAM)Linux/Unix AdministrationNetwork Services

3dge ventures - rimits

Network Engineer

Jul 2012 – Dec 2014 · 2 yrs 5 mos · Chandigarh Area, India · On-site

I had the privilege of working as a Network Engineer at 3DGE Ventures - Rimits, a dynamic technology company based in Chandigarh, India. During my tenure, I played a crucial role in providing technical support to our esteemed US customers, ensuring their seamless experience with network infrastructure and wireless devices.
Key Responsibilities:
Collaborated closely with a talented team, actively sharing my technical expertise to resolve complex technical issues and ensure smooth operations.
Assisted US customers in troubleshooting network routers, network extenders, DVRs, IP cameras, and other wireless devices, ensuring timely resolution and customer satisfaction.
Conducted installations of various software applications, operating systems, and performed troubleshooting tasks efficiently, enhancing system performance and user experience.
Skills:
Technical Support: Demonstrated expertise in providing comprehensive technical support to customers, resolving issues promptly and ensuring seamless operations.
I am proud to have been a part of 3DGE Ventures - Rimits, contributing to their success in delivering top-notch network solutions and technical support.

Cisco NetworkingFirewallsTechnical Support