Sujal Sharma — Chief Operating Officer

Most teams want to scale fast. But without the right systems, they end up stuck with scattered data, slow processes, and missed opportunities. That’s where I step in. I’m Sujal, the Chief Operating Officer at Softshala Technologies. I look after operations, strategy, and sales, making sure our teams deliver the kind of work that genuinely moves a business forward. My work revolves around one goal: building CRM-led systems that help companies operate smarter, sell better, and grow faster. At Softshala, we help organisations modernise the way they manage customers, service teams, and internal operations. With Salesforce and ServiceNow at the core, we design solutions that reduce chaos and replace it with clarity. What we deliver: ↳ Sales Automation ↳ Service Management ↳ Marketing Automation ↳ Field Service Management ↳ AI and Analytics ↳ IT Service Management (ITSM) ↳ HR Service Delivery ↳ Governance, Risk and Compliance ↳ Self-Service Portals ↳ Omnichannel Support If you want your organisation to run with more structure, better visibility, and faster decision-making, I’d be glad to help you figure out the right path. → Email: sujal.sharma@softshala.com → Website: softshala.com Or feel free to send me a direct message anytime.

Stackforce AI infers this person is a SaaS operations leader specializing in CRM solutions.

Experience: 3 yrs 9 mos