Rahul Sharma

AI Researcher

Menlo Park, California, United States8 yrs experience

AI ML PractitionerAI Enabled

Key Highlights

Passionate about leveraging data for impactful solutions.
Expert in AI and machine learning for innovative applications.
Proven track record in automating processes and enhancing efficiency.

Stackforce AI infers this person is a SaaS-focused AI/ML Engineer with a strong emphasis on data-driven solutions.

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Skills

Core Skills

Machine LearningAiData Analysis

Other Skills

AI AgentsRecommendation SystemsLLMsChatbot FrameworksOntology GenerationAPI Execution FrameworkGPT-4AutomationNeural SearchKnowledge ManagementNeural NetworksSentence-BERTDoc2VecClustering AlgorithmsChurn Prediction

About

Rapid and sustainable user growth is my true passion. Getting a life-changing product into the hands of millions of people is my calling. Empowering a team to do the above provides me with enormous gratification. I love Data. Ever since performing my first assignment using regression and manipulating it to predict the housing prices, I have been obsessed with the idea of using data to solve practical problems. I believe in the power of data science and artificial intelligence to transform and improve the lives of people around the world. So, now, in industry, this passion remains with me. There's certainly yet more to learn, yet more problems to solve, and yet more to build. And for this, I am ready!

Experience

8 yrs

Total Experience

2 yrs 6 mos

Average Tenure

5 mos

Current Experience

Aisera

3 roles

Staff AI/ML Engineer

Jun 2023 – Dec 2025 · 2 yrs 6 mos · San Francisco Bay Area

🔍 Innovating with AI: Building context-aware Code Generation copilot leveraging cutting-edge LLMs for secure on-premises environments and developing Intentless chatbot frameworks using advanced AI models (RAG and ReAct), increasing request resolution rates.
💡 Redefining Automation: Created an Ontology Generation Pipeline powered by GPT-4, automating entity extraction and classification, cutting manual effort by 80% and designed a dynamic API Execution framework with LLM Agents to intelligently analyze, select, and execute APIs for efficient and precise responses.
📈 Driving Impact: Engineered a Next-Best-Action module that leverages ticket data to recommend solutions

AILLMsChatbot FrameworksOntology GenerationAPI Execution FrameworkMachine Learning

Senior AI/ML Engineer

Promoted

Mar 2022 – Jun 2023 · 1 yr 3 mos · San Francisco Bay Area

🤖 Advancing Intelligent Search and Recommendations: Built a Neural Search Fulfillment Recommendation Engine to automate the integration of knowledge articles into Intents, reducing onboarding time and significantly boosting project efficiency.
📈 Building Data-Driven Insights: Designed a comprehensive customer metrics dashboard for the Giant TV project, enhancing data analysis and enabling smarter, faster decision-making across all accounts.
🧠 Optimizing Knowledge Representation: Developed a KB Deduplication framework using Sentence-BERT and Doc2Vec to streamline knowledge article management and reduce duplication.

Neural SearchData AnalysisKnowledge ManagementMachine Learning

AI/ML Engineer

Mar 2021 – Mar 2022 · 1 yr · San Francisco Bay Area

🌟 Driving Customer Success: Onboarded 5+ Fortune 1000 clients, automating processes with clustering algorithms to reduce onboarding time by 50% while managing high-value deals.
⚙️ Optimizing Operations: Developed and deployed a churn prediction model to enhance retention strategies, while cutting manual review time for unresolved requests by 40% through a pipeline powered by Sentence Transformers for improved knowledge article accuracy.

Clustering AlgorithmsChurn PredictionKnowledge Article ManagementMachine LearningData Analysis

Phenomx, inc.

Machine Learning Engineer (Capstone Project)

Aug 2020 – Dec 2020 · 4 mos

Built an end-to-end predictive analytics pipeline using patients' functional MRI images to predict dementia (Alzheimer's Disease).

Predictive AnalyticsData ProcessingMachine Learning

Penn state university

Graduate Research Assistant

Feb 2020 – Dec 2020 · 10 mos

Worked with Prof. Youakim Badr on identifying and mitigating bias, and building fair machine learning models.

Bias MitigationFair Machine LearningMachine Learning

Citi

2 roles

Analyst - Trade Surveillance

Aug 2018 – Jul 2019 · 11 mos

Responsible for dispatching alerts to traders & salesperson for avoiding any potential misconduct which can lead to any regulatory fines.

Analyst - International Global Stock Record

Jul 2017 – Jul 2018 · 1 yr

Supported in the continuity of business by processing trades coming from various Citi wide legal trading entities and automated the process of legal entity onboarding.

Indian institute of technology, bombay

2 roles

General Secretary, Chemical Engineering Association (ChEA)

Apr 2016 – Mar 2017 · 11 mos

Led a 3-tier team of 10 elected members in policy making and execution
Revamped the ChEA website; Restructured the database of 1000+ alumni
Initiated Chai-pe-Charcha, an informal tea party to promote student-faculty interaction
Handled graduation ceremony of 150+ students in first-ever Department-specific Convocation
Conducted a department trip for around 200 people; Made arrangements for travel, stay and food

Manager, Innovation Cell

Jul 2015 – Mar 2016 · 8 mos

Aimed to facilitate technical start-ups by fostering an atmosphere of innovation in university
Implemented novel internship program aimed at fostering interest of students from all around India; Mentored and helped more than 20 students to develop final prototypes
Developed an improved media and recruitment plan by conducting competitions, talks, and mentorship programs; 120% increase in member recruitment and participation
Roped in the participation of faculty and companies to increase the funding and outreach of the cell