Apr 2020 – Mar 2022 · 1 yr 11 mos

Apr 2018 – Mar 2020 · 1 yr 11 mos

• Being the first member, co-led the design to execution strategy roadmap with the VP – ADC. Identified projects across 3 key areas “Digital for Experience”, “Digital for Efficiency” and “Digital for Product & Manufacturing” covering the entire Automotive Sector. I was also responsible for mentoring and guiding a highly effective team under me.
• Program Orchestrator for ACE (Automotive Customer Excellence)
• ACE is a “true 360” connected experience across the auto sector brands from websites to marketing to sales and service operations; with the single mantra of” Winning the customer digital journey online and offline”. It is a complete BPR and change management program.
• Key roles -
• ACE Strategy and Inception
• Holistic Balance Scorecard for ACE
• Executive Reviews and Alignment
• Platform Vendor Evaluation
• Business Process Re-engineering

May 2015 – Apr 2018 · 2 yrs 11 mos

• Responsible for delivering all the Digital Experience programs for new markets, customer engagement and business growth in all the lines of service offerings across sales, marketing and service for Auto and Farm Division.
• New business incubation - Conceptualized and Piloted the Corporate Ride Sharing Initiative "MOVE" within M&M Kandivali, Worli and MRV. The pilot was incubated into Mahindra's Smart Mobility Solutions.
• Conceptualized and delivered the "digital" version of "With You Hamesha" brand for end-end customer service, from just being a toll-free number earlier. Spearheaded the business case and led a cross functional team of customer care, IT and call centers to create a best in class ownership experience platform for our customers.
• Won the "Times Influence National Marketing Excellence Award" for this "WithYouHamesha" post sales customer program.
• SYOUV Platform (end-end Virtual Store for PV): Product Ideation, Technology architecture development and implementation, GTM Strategy, Led the Mahindra’s promotion strategy in collaboration with Microsoft involving dignitaries such as Anand Mahindra and Satya Nadella
• DIGISENSE Connected Vehicle Experience: End to end business case definition, solution ideation, market analysis, GTM strategy & complete financial projections + worked with MRV teams towards successful launch

Jun 2018 – Feb 2019 · 8 mos · Mumbai, Maharashtra, India

Mar 2014 – Apr 2014 · 1 mo · Ahmednagar, Maharashtra

• As part of our DOCC (Dept. of Corporate Citizenship) project, we conducted a detailed financial and technical feasibility analysis of setting up a biogas plant at an NGO called Snehalaya in Ahmednagar, Maharashtra. Snehalaya houses 350 people who are children of female sex workers, HIV+ people, disabled and downtrodden children of society
• Responsibilities included Data gathering and requirement analysis, estimating the cost of the project, recommending the technical specifications such as the capacity of the plant and analyzing the cost-benefit ratio of the project.
• Was also involved in inviting quotations and evaluating vendors on different parameters.
• Designed a logo for branding Himmatgram (one of the projects of Snehalaya) and helping it increase corporate visibility and raise funds for the same.

Aug 2010 – May 2013 · 2 yrs 9 mos · Pune Area, India

• Infosys Training Batch topper
• Hard core Java coder with hands-on experience on entire product development lifecycle
• Client: American Express Bank (BFSI Domain)
• Web Services Integrations Team: Led a team to execute engagements offering Secured collaboration capabilities to 150+ American Express partners such as Facebook, Foursquare, Salesforce etc SOA framework technologies
• Certifications:
• Completed training in Technology Budgeting by Harvard Business Publishing
• Microsoft certified Specialist for programming in HTML5 with javascript and CSS
• Achieved competency in Infosys certified Quality and Banking domain
• Extracurricular at Infosys:
• First in India in Digital Hackathon, a 24 hours International Mobile App Development competition organized by World Bank.
• Registered Patent with Infosys on Android based mobile Application for solving Sanitation Problem with Municipal corporations

Nov 2009 – Jan 2010 · 2 mos · Mumbai

• Implemented digital initiatives under the Computers Head Office, Department of Atomic Energy