Apr 2024 – Dec 2025 · 1 yr 8 mos

• Managed supplier scorecard, RFQ and Volume-Pricing agreement negotiation with customer and internal stakeholder, achieving cost saving targets while strengthening customer-vendor relationships with 10% market share increase
• Negotiated SLA and long-term supply capacity agreements, optimizing electronic components material ramp-up/ramp-down timeline through contracted manufacturers and OEMs, securing $400M forecasted lifetime revenue
• Oversaw NPI to EOL demand-supply balancing operations, including sales forecasting, long-term demand planning, and order fulfillment alignment. Integrated pipeline revenue into demand forecasting models, enhancing accuracy by 10%
• Negotiated SLA (Service Level Agreements) with 3PL (3rd Party Logistics) as global safety stock hub. Streamlined order processing and international transportation process, improving cost efficiency by 45% while ensuring supply continuity
• Oversaw supplier scorecard performance evaluation process with cross-functional collaboration of order management and quality team, enhancing delivery accuracy by 20% and strengthening strategic executive relationship

Mar 2021 – Mar 2024 · 3 yrs

• Directed a team of 7 supply chain professionals to ensure timely and accurate supply fulfillment. Developed and convinced senior management to adopt innovative KPI matrix, improving order delinquency performance by 35%
• Managed product lifecycle with engineering, product manager and OEMs by aligning supply chain strategies from NPI (New Product Introduction) to EOL (End-Of-Life), ensuring optimal resource utilization and minimizing obsolescence
• Initiated new inventory optimization model and collaborated with supply planners and warehousing team to close demand-supply gap, achieving $4M savings on overstock within 3 months by optimizing order delinquency
• Supervised new channel introduction to expand global manufacturing capacity. Drove supply-demand balancing solutions with logistics and production planners, achieving on-time production launch with 20% capacity expansion

Jun 2019 – Feb 2021 · 1 yr 8 mos

• Coordinated cross-functionally to implement resiliency measures that secured uninterrupted local and offshore supply. Successfully avoided supply disruption among 18 contracted manufacturers during global semiconductor shortage
• Developed and implemented sustainable fulfillment processes to enhance global supply chain visibility within multitier supply network, ensuring accurate contract execution of $100M supply capacity agreement with on-time delivery
• Partnered with logistics, warehousing and labeling team to accomplish freight carrier change. Facilitated consolidation shipments and special label requirement automation implementation, enhancing process efficiency by 35%

Jan 2019 – Apr 2019 · 3 mos · Ann Arbor, MI

• • Build demand forecasting model for global automobile parts aftermarket using data analytical tools to improve service level beyond 95% while optimizing inventory investment

Sep 2018 – Dec 2018 · 3 mos · Greater Detroit Area

• Innovated operational and go-to-market strategy of new sustainable energy redistribution opportunity for leading power generation manufacturing company, convincing 8 potential stakeholders in 4 months
• Introduced optimization model to improve cross-industry energy redistribution logistic, increasing efficiency by 20%
• Assessed financial parameters with NPV and sensitivity analysis to evaluate profitability of different energy redistribution scenarios, proposing 4 action plans with dynamic pricing strategy and breakeven timeline

Jan 2016 – Jan 2017 · 1 yr · Hong Kong

• Led business development team to enter unfamiliar market and develop new business opportunities in the US and Europe markets through industry and competitor analysis, recruiting 5 new business partners in 6 months
• Forecasted new product demand and optimized global inventory policy to prevent stock shortage, improving inventory turnover by 2 weeks through delay customization and increasing fill rate to 99%
• Refined NPI (new product introduction) process and convinced global management to adopt new process, resulting in on-time product launches and accelerating launch lead-time by 25%
• Conducted scenario analysis and established product FAQ to prevent engineering sample failure and share best practice across 5 regions, reducing failure rate by 15% and decreasing repairing time by 20%

Jan 2015 – Jan 2017 · 2 yrs · Taipei City, Taiwan

• Managed customer relationships and monitored industrial computer hardware market trends to secure sole supply of largest OEM clients in Europe and US, achieving revenue growth by 20%
• Led cross-functional teams of buyers, capacity planners, and product managers to ensure efficient delivery of MTO(Make-To-Order) and OEM products, resulting in 100% on-time shipment in 5 consecutive months
• Initiated product improvement project to meet fast-changing market demand by implementing user behavior research and innovating value-added product features, increasing customer inquiries by 30%
• Designed assembly SOP for engineering sample to expedite new product introduction schedule, enabling non-technical teammates to operate product assembly and improving process efficiency by 50%

Jan 2014 – Jan 2014 · 0 mo · Taipei City, Taiwan

• Analyzed user behavior and identified potential customers from 700-million worldwide phone number database to innovate profitable B2B business model, developing 3 business partners in 1 month
• Built advertising improvement tracking model and conducted A/B testing with user behavior research to optimize product performance, improving advertisement conversion rate by 23%

Jan 2013 – Jan 2014 · 1 yr · Taipei City, Taiwan

• • Oversaw a regional team of 20 interns and collaborated with product marketing team to facilitate marketing campaign, winning championship of annual regional performance competition