Jun 2019 – Aug 2022 · 3 yrs 2 mos · London, United Kingdom

• Professional Services leader who has delivered large-scale digital transformations, with a strong knowledge of Cloud/SaaS solutions.
• Results-driven team player, with expertise in stakeholders management and ability to implement complex solutions.
• Passionate about internal process improvement and governance.

Jan 2018 – Jun 2019 · 1 yr 5 mos · London, United Kingdom

• As a Principal Consultant at JAGGAER I lead teams of consultants who implement source-to-pay technology solutions and optimise procurement functions. Services range from transactional P2P to contract & supplier value management and sourcing and spend analytics for multi-national clients from various sectors.

Jun 2016 – Dec 2017 · 1 yr 6 mos · London, United Kingdom

Apr 2013 – May 2016 · 3 yrs 1 mo

• ▪Responsible for managing large and complex deals at Genpact. I work with CPOs and S2P stakeholders of leading companies to design & deploy target operating models and global business services solutions utilising outsourcing, technology and process excellence
• ▪Lead RFx solutions and pre-sales cycles for customers in different industries (pharmaceutical, CPG, insurance, automotive, manufacturing) across Direct and Indirect Spend, leading to multi-million revenue deals
• ▪Lead Outsourcing Solution blueprinting, relating business challenges with viable solutions including - process & technology transformation; people change management and support during the transition and stabilisation phase
• ▪Benchmark client business status against industry metrics and suggest best practices to help them move to Best-in-Class
• ▪Identify business improvement area(s) based on discussions with the CXO/Business Leadership at the clients end and data analysis
• ▪Support customers to deploy best technology for S2P processes such as Ariba, Coupa

Jul 2011 – Apr 2013 · 1 yr 9 mos

• Involved in RFx and sole-source sales-cycles for customers in different vertical industries such as:pharmaceutical, CPG, insurance, automotive
• Involved in SEP projects, a fine mix of process re-engineering, client relationship management and project delivery
• Monitor Project performance and measure deliverables
• Develop and deploy data collection plan
• Develop Business Hypothesis based on data analysis
• Benchmark client business status against industry metrics and suggest best practices to become Best-in-Class
• Identify business improvement area(s) based on discussions with the CXO/CPO/Business leadership at the Clients end and data analysis
• Develop improvement plans based on business analysis
• Establish Improvement measurement plan and Governance model both internally and with the customer

Mar 2008 – Jun 2011 · 3 yrs 3 mos

• Managing Procurement processes for a multinational customer across geographies;
• Leading over 20 persons in providing Sourcing support in French and English for Direct Procurement;
• Monitor the profitability of the account;
• Supervision of the team performance (coach, support and appraise);
• Meet performance standards and SLAs;
• Deliver operational excellence;
• Conducted Process Standardization and Value Stream Mapping workshops to improve performance, productivity and move the process to Best in Class. Lead Lean campaigns, motivating all the team members to actively participate in such campaigns, help the team members to formally draft their Lean ideas (business impact calculation, project charter creation, etc.)
• Developed and established governance model. Lead governance calls with client to ensure flawless operations
• Provided solution to streamline the quality of the input from the user by building and deploying an inbuilt tool.
• Green Belt project to reduce the RFx cycle time of the new car parts - from 32 to 16 weeks for an automotive company, helping them to move to best in class.
• Additional opportunity identified to be transitioned to Genpact, actively involved in defining the business case, transition process and operations.

Oct 2006 – Feb 2008 · 1 yr 4 mos

• RFx Management: constant follow up with the candidate suppliers for complete and on time quotations, quotation analysis and bid report
• Letter of Intent: ensure execution of LOI package
• Purchase Order processing: creation, amendment and cancellation and follow up with suppliers for delivery
• Reporting: Elaborate monthly purchase statistics, Sourcing Plans analysis, identifying the gaps from the planned due dates and opportunities to reduce the turn around time.
• Constantly focusing on improvement initiatives and process excellence by applying Lean and Six Sigma concepts.
• Lean Ace certified by implementing several improvement ideas.