Aug 2023 – Jan 2024 · 5 mos · Malaysia · Hybrid

• F-Secure is a global cyber security and privacy company with HQ in Finland.
• Owned overall product subscription provisioning roadmap and steered 50% of KL Tech division, directing teams of senior software & quality engineers and a solution architect. Driving key technical & architectural decisions.
• Accelerated team delivery agility by orchestrating structure and processes, initiating critical monolith decomposition, paving the way for full microservices transformation.
• Automated maintenance mode deployment cutting down time to few minutes.
• Migrated legacy products & key microservices to AWS cloud, enhancing scalability & performance.

Jan 2020 – Jun 2023 · 3 yrs 5 mos · Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

• iPrice is a regional online shopping in SEA, FinTech, and e-commerce aggregator that exists in 7 countries.
• Delivered critical product and technical objectives as part of senior leadership group, overseeing department budget and vendors, and leading top-performing teams to crush strategic wins.
• Scaled product catalog 3.5x (7 billion offers) generating 30 million views/m with uplift of conversions by 50% while reducing infra costs. This is through revamping catalog processing solution & leads quality uplift.
• Engineered 38% affiliate revenue growth via optimizing attribution and tracking solutions and integrations.
• Strategic partnerships launch on Huawei Petal Search (6 countries) and InMobi advertising platform.
• Nurtured high product quality: 1K+ integrated merchants with daily updated curated catalog of 500 M SKUs.
• Managed cross-functional teams and programs, driving roadmaps, OKRs, product metrics, KPIs, and SLAs.

Jan 2018 – Dec 2019 · 1 yr 11 mos · Kuala Lumpur, Malaysia

• iFlix is a regional VOD company with 30M MAU and 30+ partners in SEA, MENA, and Africa.
• Unlocked first 1M billing relationship with key Telcos in SEA by designing soft bundles, optimizing user acquisition model, churn management, and payment funnel optimization.
• Expanded payment landscape reaching new segments, implementing telco carrier billing & online banking.
• Owned product solution engineering roadmap and e2e delivery of the engineering teams in Prague and Cape Town. From product design to deployment in CI\CD and DevOps environment.
• Empowered onsite & offshore senior managers responsible for OTT products development and delivery in 20 countries across SEA and MENA.

Feb 2016 – Mar 2017 · 1 yr 1 mo · Syria

• ITAS is a tech consultancy group of companies and professional services provider.
• Boosted effectiveness of project management team by developing Project Management Framework and promoting risks & constraints analysis, and schedule analysis using Montecarlo analysis.
• Maximized Telco's customer value via successful implementation of large-scale campaign management system. Partnered with an Indian cloud provider, building and training a consultant team.
• This included hardware provisioning and DC setup (Hadoop, HBase, Oracle, MySQL), integrating diverse data streams like profile attributes, events (ex., Refill transaction, VAS activation), usage metrics (ex., ARPU, calls on-net), and connecting to various touchpoints (HLR, VLR, IN, USSD, SMSC).

Mar 2014 – Jan 2018 · 3 yrs 10 mos · Syria

• Achievements:
• o More than 30 programs with participants from companies across different industries including ICT, banking, FMCG, telecom, Oil and Gas, Finance, from both private and public sectors.
• Consultancy and training in technical project management, Agile software engineering, and risk management based on international standards (PMP®, PMI-RMP®, PMI-ACP®).
• One on one coaching.

Apr 2012 – Jan 2016 · 3 yrs 9 mos · Damascus

• ▪ Project Management Trainer (PMP).
• ▪ Project Risk Management trainer (PMI-RMP).
• ▪ Project Management for business instructor, Edexcel British diploma.
• ▪ MS Project Trainer.

Jan 2010 – Feb 2016 · 6 yrs 1 mo · Damascus

• Katakit is a food and beverages manufacturing giant with 2500+ employees.
• Built and empowered high-performing software engineering team, coupled with the introduction of agile practices and risk management, led to consistent on-time delivery.
• Digitally transformed enterprise by Implementing a multi-company Microsoft Dynamics ERP structure, driving the development and automation portfolio, and collaborating with stakeholders to re-engineer key business processes.

Nov 2007 – Dec 2009 · 2 yrs 1 mo · Damascus

Sep 2005 – Oct 2007 · 2 yrs 1 mo · Damascus

• ▪ Technologies: Microsoft Visual Studio, C#, VB.Net, ASP .Net, Web applications, Web Services, Windows Services, HTML, CSS, JavaScript, AJAX, MS SQL, SQL stored procedures and functions, CMS, DotNetNuke, SharePoint, VBA, Macros, Crystal Reports, Dexterity scripting language for Microsoft GP ERP development.