Abhishek Goel

Business Development Manager

Sahibzada Ajit Singh Nagar, Punjab, India14 yrs experience

Highly Stable

Key Highlights

Over 12 years in customer-centric roles.
Expertise in negotiation and administration.
Strong background in customer service management.

Stackforce AI infers this person is a Customer Service Management expert with a strong focus on Business Development in IT consulting.

Contact

Skills

Core Skills

Customer Service ManagementProject ManagementCustomer Relationship Management (crm)Customer ServiceCustomer Experience

Other Skills

NegotiationAdministrationHindiRecord KeepingTeamworkOperations ManagementCustomer SatisfactionBusiness PlanningBusiness DevelopmentNew Business DevelopmentManagementTelecommunicationsPlanningBusinessBanking

About

ó Qualified Post Graduation Diploma in Retail Management with 10 years of experience in Customer Service Delivery and Business Development.

Experience

14 yrs

Total Experience

5 yrs

Average Tenure

4 yrs

Current Experience

Eclerx

Senior Manager

Apr 2022 – Present · 4 yrs

NegotiationAdministrationCustomer Service ManagementProject Management

Hdfc bank

Management Team

Jun 2020 – Mar 2022 · 1 yr 9 mos · mohali

NegotiationHindiCustomer Relationship Management (CRM)Customer Service

Tata docomo

Customer Service Manager

Mar 2010 – Jun 2018 · 8 yrs 3 mos · Sahibzada Ajit Singh Nagar, Punjab, India

NegotiationHindiCustomer Service ManagementCustomer Experience

Education

K J Somaiya Institute of Management

PGDM - RM — Retail Management

May 2007 – Mar 2009

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