Dec 2024 – Jun 2025 · 6 mos · Kasaragod, Kerala

• When I stepped away from full-time work, the plan wasn’t to start a company. The plan was academia. I was preparing for a PhD in Strategy. I was reading obsessively, taking notes like a man possessed, getting deep into platform theory, game dynamics, and ecosystem design. I wanted to understand how systems scaled, how choices compounded, how power moved quietly beneath the surface. And for a while, that pursuit felt right. It made sense on paper. It even impressed people.
• But somewhere between research papers and simulations, I started asking questions no one was grading. Not “How do platforms grow?” but “Why do certain moments stay with us forever?” Why does a character’s silence feel more truthful than a thousand words? Why does a story you heard once, years ago, still live in your chest, when entire frameworks vanish a week after reading them? Strategy explained the surface. But it couldn’t touch what sits underneath.
• That’s where Navakatha began. A space to build stories that don’t just perform, but haunt. That feel distinctly Indian, yet deeply human. That trust silence. That reward stillness. Stories that breathe, that bruise, that honour silence. The kind that make you feel seen in a way you can’t explain.
• If you’ve ever stepped away from something logical to follow something that moved you, you already know what I mean.

Oct 2023 – Dec 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• Built Locus.sh into a leading SaaS platform for supply chain management by scaling the product portfolio, driving user adoption, and leading strategic growth initiatives, resulting in a significant increase in market presence.
• Led a cross-functional team spanning product, engineering, and product marketing, fostering a culture of innovation, collaboration, and execution that consistently exceeded performance targets.
• Developed and executed a strategic product roadmap, aligning development efforts with evolving market trends and customer needs, resulting in higher customer satisfaction and retention.
• Oversaw the expansion of the product portfolio, launching 3 new product lines that cater to diverse industry segments.
• Forged strategic partnerships with key players in the logistics ecosystem, expanding market reach and solidifying industry position.
• Championed a culture of data-driven decision making, implementing analytics platforms and processes to optimize product development and business strategies.
• Partnered closely with the CPO and CEO to ensure operational excellence and seamless integration between product development and business execution.

Feb 2023 – Oct 2023 · 8 mos · Bengaluru, Karnataka, India · On-site

• Thriving Senior Product Manager with a proven track record of driving revenue growth and leading high-performing, diverse teams. I excel at managing the entire product lifecycle, from ideation to execution, while fostering a collaborative environment that empowers my team to achieve collective success.
• Key Highlights:
• Leadership and Empowerment: Led a multidisciplinary team, fostering collaboration and maximizing individual strengths to achieve ambitious goals.
• Holistic Product Ownership: Managed the entire product lifecycle of Locus ShipFlex, spearheading cross-functional initiatives that shaped its future and positioned it for success.
• Strategist with Revenue Impact: Played a pivotal role in generating USD 500k in revenue for the company's 3PL software division through strategic product development and market positioning.
• Guiding Vision to Execution: Mentored and nurtured product talent, ensuring they possess the skills and knowledge to translate product vision into impactful execution.
• Ownership, Leadership, and Growth: Embodied unwavering product ownership, leading my team through transformative growth and exceeding business objectives.

Aug 2022 – Feb 2023 · 6 mos · Bengaluru, Karnataka, India · On-site

• Passionate Product Manager known for driving innovation, crafting strategic roadmaps, and fostering seamless collaboration. I leverage my research skills to translate complex problems into actionable solutions, leading teams towards successful product launches.
• Key Achievements:
• Guiding Vision and Strategy: Executed in-depth user research and market analysis to address complex problems, translating insights into actionable product requirements that addressed user needs.
• Transformative Roadmap Execution: Led roadmap communication across cross-functional teams, ensuring alignment on priorities. Groomed requirements, actively contributed to design and sprint reviews, and drove project execution.
• Effective Communication and Adoption: Reviewed technical documentation for clarity and accuracy, ensuring product quality. Created engaging content to promote user adoption and enhance user experience.
• Strategic Initiatives and Scaling: Led impactful product initiatives, streamlining processes and achieving significant scaling results.
• Collaboration and Integration: Forged academic collaborations to leverage external expertise, bridging knowledge gaps and enhancing organizational learning.
• Impact-Driven Innovation: Implemented data-driven approaches to measure user behavior. Tagging features for usage tracking, conducting post-launch user interviews, and diligently tracking adoption metrics provided valuable insights for continuous improvement.

Jan 2021 – Jul 2022 · 1 yr 6 mos · Bengaluru, Karnataka

• During a crucial phase in my life, I made a deliberate choice to prioritize family and personal responsibilities. I relocated to my hometown to care for my ailing father, a decision driven by commitment to my family's well-being.
• In July 2021, my father's passing marked a void in my life, and I dedicated considerable time to handle the necessary legal matters. Simultaneously, I pursued my MBA, demonstrating determination to honor both my academic pursuits and familial obligations.
• This journey reinforced the importance of empathy, adaptability, and strength in adversity. It underscores the significance of purpose-driven living and the profound impact of personal experiences on one's path.

Nov 2019 – Jan 2021 · 1 yr 2 mos · On-site

• Accomplished Product Manager with a proven track record of driving significant growth and operational excellence in the B2B e-commerce space.
• Led the development and execution of product strategies for Order Management, Vendor Platforms, and Supply Chain optimization across key retail lines for Reliance brands (AJIO B2B, AJIO, Jio.com, Reliance Digital).
• Key Achievements:
• Full Product Lifecycle Ownership: Drove the end-to-end product lifecycle, from conceptualization to successful launch and adoption, for the Supply side of a B2B Marketplace, scaling revenue from zero to ₹650 crores.
• Transformative User Experience: Championed a UX revamp for Vendor Onboarding, reducing onboarding time by 100%, significantly improving seller experience.
• Operational Efficiency & Automation: Led the automation of Purchase and Invoicing flows, eliminating invoice mismatches and discrepancies with the NIC portal, streamlining operations.
• Strategic Growth & Expansion: Devised strategies to address business problems like item setup time, data quality, and item visibility, enabling assortment expansion from 1 Million to 10 Million+, with future scalability to 100 Million+.
• Partnership & Integration: Led integrations with order aggregators like Vinculum, Aceturtle, Fynd, and Unicommerce, increasing seller count by 4x and boosting marketplace growth.
• Logistics Optimization: Drove onboarding and consolidation of logistics partners, improving the On-Time In-Full KPI from 80% to 95%, enhancing delivery efficiency and synergy.
• Impactful Feature Development: Conceptualized, led, and implemented the MoQ (Minimum Order Quantity) feature, improving sales and Average Basket Value by 3x.
• Omni-Channel Expertise: Led the development of 10+ mission-critical features across Omni-Channel commerce, resulting in a better seller experience, improved compliance, operational efficiency, and increased margins.

Nov 2017 – Nov 2019 · 2 yrs · On-site

• Thriving Manager with a passion for driving innovation and growth in the B2B and B2C marketplace space, particularly within the fashion and lifestyle sector.
• Recognized for leading the design, implementation, and launch of successful marketplaces that transformed market dynamics.
• Key Achievements:
• Team Mastery: Built and led a high-performing team of 8 engineers, fostering a collaborative environment that delivered impactful results. Successfully designed and executed multiple B2B and B2C marketplaces, propelling AJIO.com to industry leadership.
• Architect of Modernization and Launch: Spearheaded the modernization of Vendor and Order Management Systems, laying the foundation for future growth. Successfully launched key platforms like 'ajiobusiness.com', 'sellers.ril.com', and 'seller.ajio.com'. Aligned diverse verticals around a shared product vision and ensured successful execution.
• Innovation and Scalability Expertise: Developed innovative solution designs, established frameworks, implemented integrations, and crafted detailed functional specifications. Leveraged these skills to showcase team capabilities for RFPs and proposals, securing new opportunities.
• B2B2C Commerce Trailblazer: Pioneered the end-to-end development and launch of a new B2B2C commerce ecosystem, transforming a conceptual vision into a functional reality.

Jun 2015 – Nov 2017 · 2 yrs 5 mos · Bengaluru Area, India · On-site

• E-commerce Consultant | Retail Transformation Specialist | Techno-Functional Expert
• As a Technical Consultant for a leading U.S. Department Store Chain
• Spearheaded enhancements to Point of Sale (POS) systems through Sterling Order Management System (OMS) innovations.
• Led development of critical modules including Exchange Management, Post-Sale Adjustments, Payment Processing, Tax Computation, Order Management, and Backorder Handling.
• Customized and optimized Toshiba TCxGravity to solve complex, large-scale retail challenges.
• As a Techno-Functional Lead for a Dutch Technology Firm
• Delivered high-performance, multilingual, multi-country customer-facing websites utilizing SAP Commerce (Hybris) accelerators.
• Built dynamic, real-time reporting dashboards to deliver business-critical insights.
• Led implementation of omnichannel return, refund, and exchange processes; enabled assisted checkout capabilities for service agents.
• Ensured IT architecture alignment with evolving business strategies for sustained value creation.
• Core Competencies & Specialized Expertise
• End-to-end OMS implementation and integration.
• Advanced skills in database extensions, functional customization, order lifecycle optimization, performance hotfixes, and modular enhancements.

May 2014 – Jul 2014 · 2 mos · Nitte · On-site

• Research Intern | Android App Developer
• During my tenure as a Research Intern, I delved into the world of scientific techniques and Android app development. I honed my skills in experiment design, result analysis, hypothesis formulation, and problem-solving, enhancing my ability to dissect complex data and turn it into actionable insights.
• One of my proudest achievements during this period was the creation of RemindThemAll, an Android app that simplifies meeting scheduling. I took this project from concept to execution, showcasing my end-to-end development capabilities.
• This internship was a transformative experience, enriching my skill set and deepening my passion for technology and research. I carry forward the lessons learned and the accomplishments achieved as I continue my journey in these domains.