Vikash Kumar — CEO

Specialties: E-commerce Leadership, Multi-Store Operations, Strategic Team Management, Omnichannel Sales, Digital Transformation, and Business Growth Strategy. ​Result-oriented Head of E-commerce with over 15 years of leadership experience across India and Africa. Proven track record of driving operational excellence and building scalable platforms, like Shoppi, from the ground up. ​Having led teams at industry giants including Reliance Retail, Spencer’s, and Vishal Mega Mart, I specialize in bridging the gap between traditional retail and digital commerce. My focus is on creating high-performing teams, fostering accountability, and implementing robust SOPs for seamless store-to-customer execution. ​Core Expertise: ​Strategic Leadership: Managing large-scale operations and leading diverse teams to achieve business targets. ​E-commerce Development: End-to-end execution of online initiatives, logistics, and customer experience. ​Operational Excellence: Expert in Merchandise Planning, Inventory Control, and Multi-channel retail. ​Digital Innovation: Leveraging Generative AI for E-commerce Marketing and SEO to drive growth. ​I believe strong operations are invisible when done right—but impossible to ignore when missing.

Stackforce AI infers this person is a leader in E-commerce and retail operations with a focus on digital transformation.

Location: Kinshasa, Democratic Republic of the Congo

Experience: 14 yrs 3 mos