Thadikonda Saikumar — Operations Associate

Sai is a people-first professional who believes great operations don’t just deliver results — they create clarity, confidence, and connection. That philosophy guides every project he leads. With 7+ years of experience across HR Shared Services, Global Mobility, Project Management, Client Account Management, System Enhancements, Compliance Operations, and Reporting, Sai brings together people, process, data, and technology to build scalable, human-centered solutions. Currently part of the Digital Employee Engagement team at McDonald's, Sai leads end-to-end project delivery — from planning and stakeholder alignment to deployment and post-launch support. He works closely with technology teams, vendors, and business partners to ensure successful implementations, smooth change adoption, and measurable outcomes. His role spans app demos, executive storytelling, SOP and Project Management, deployment charters, executive summaries, escalation management, and proactive problem resolution. A core strength lies in transforming complexity into clarity — turning detailed requirements and complex numbers into simple, actionable insights through structured reporting and analytics that enable better leadership decisions. Known for his hands-on, ownership-driven approach, Sai thrives in fast-paced, collaborative environments. He enjoys mentoring peers, driving change, and building engagement through thoughtful process transformation and digital experiences. What sets him apart is not just delivery — but intent. Sai focuses on creating systems that work for people, empowering teams while improving performance. His guiding belief: when people, process, data, and platforms align — innovation becomes culture, and excellence becomes habit.

Stackforce AI infers this person is a SaaS-focused HR operations and project management expert.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs 2 mos

Skills

Project Management
Digital Employees Engagement
Process Automation
Data Analysis
Hr Operations
Compliance Operations

Career Highlights

Expert in transforming complex data into actionable insights.
Proven track record in leading successful project implementations.
Strong advocate for people-centered operational excellence.

Work Experience

McDonald's

Supervisor People Experience (6 mos)

Deloitte

Senior Analyst || Center of Account Excellence (1 yr 9 mos)

Wells Fargo

Senior HR Operations Representative (1 yr 6 mos)

Human Resources Specialist (1 yr 5 mos)

Cisco

Operations HR Assistant (1 yr)

Accenture in India

Human Resources Associate (1 yr 1 mo)

Vee Technologies

Human Resources Intern (3 mos)

Novotel Hotels

Intern (2 mos)

Education

HR Analytics at AIHR | Academy to Innovate HR

Master of Business Administration - MBA at GEMS B SCHOOL

BHM at Andhra University

Thadikonda Saikumar

Operations Associate

Bengaluru, Karnataka, India7 yrs 2 mos experience

Key Highlights

Expert in transforming complex data into actionable insights.
Proven track record in leading successful project implementations.
Strong advocate for people-centered operational excellence.

Stackforce AI infers this person is a SaaS-focused HR operations and project management expert.

Contact

saikumarthadikonda1998@gmail.com LinkedIn

Skills

Core Skills

Project ManagementDigital Employees EngagementProcess AutomationData AnalysisHr OperationsCompliance Operations

Other Skills

Global ServicesChange ManagementKPI ReportingVendor ManagementOrganizational CulturePower BIExcel (Macros)ReportingSOP CreationStakeholder CommunicationWorkflow OptimizationAuditingQuality ManagementSMETask Assignment

About

Experience

7 yrs 2 mos

Total Experience

1 yr 8 mos

Average Tenure

6 mos

Current Experience

Mcdonald's

Supervisor People Experience

Oct 2025 – Present · 6 mos · Hyderabad, Telangana, India · Hybrid

Led end-to-end project planning and execution, from requirement gathering through deployment and post-go-live support.
Worked hand-in-hand with technology teams to ensure successful product deployment, validating functionality, usability, and business readiness for initiatives at MCD Connect
Owned leadership demos and walkthroughs, translating complex platform capabilities into clear business value and operational use cases.
Facilitated project meetings, stakeholder connects, and working sessions to drive alignment, track progress, and unblock dependencies.
Provided escalation support and proactive problem resolution, taking ownership to identify risks early and drive timely closure.
Managed vendor coordination and delivery timelines to ensure quality outcomes and milestone adherence.
Drove reporting and analytics by converting complex data into simple, actionable insights, enabling leadership to make informed decisions through clear dashboards and structured summaries.
Prepared key project artifacts including:
SOP documentation
RACI matrices
Deployment charters
Executive summaries and leadership updates
Supported change management by creating demo scripts, onboarding materials, and deployment communications for internal teams and markets.
Acted as a bridge between business, product, operations, and engineering teams to ensure smooth rollout and adoption.
Contributed continuous improvement ideas focused on usability, engagement, analytics clarity, and operational efficiency while delivering under tight timelines.

Global ServicesProject ManagementDigital Employees EngagementChange ManagementKPI ReportingVendor Management+1

Deloitte

Senior Analyst || Center of Account Excellence

Jan 2024 – Oct 2025 · 1 yr 9 mos · Hyderabad, Telangana, India · Hybrid

Supporting operational excellence within the Center of Account Excellence (CoAE), focused on US-based and global engagements. Work involves cross-pod collaboration across Navi BOT(Robotic Process Automation), Rebuilds, First-Level QC, and System Enhancements to ensure streamlined delivery and process consistency.
Responsibilities include:
Executing transaction-based tasks including BOT exception handling, data clean-up, and Power BI report refreshes.
Creating and maintaining dashboards, performance trackers, and effort reports to support team and leadership visibility.
Updating SOPs, supporting knowledge transfer, and assisting in new team member enablement.
Coordinating with internal teams for task reopenings, ID corrections, escalations, and stakeholder queries.
Participating in UAT testing and sharing structured feedback for system and process enhancements.
In addition to core responsibilities, I regularly contribute to process improvements, analytics discussions, and quarterly value-add initiatives. Known for delivering clear insights and automation suggestions that have received positive feedback from peers and senior stakeholders.
🏆 Recognitions:
SPOT Award – For innovative process contributions
Promising Rocky Award – For consistent delivery and project support
🛠 Key Skills: Power BI, Excel (Macros), Process Automation, Reporting, Data Analysis, SOP Creation, Stakeholder Communication, Workflow Optimization

Power BIExcel (Macros)Process AutomationReportingData AnalysisSOP Creation+2

Wells fargo

2 roles

Senior HR Operations Representative

Promoted

Aug 2022 – Feb 2024 · 1 yr 6 mos

Supported end-to-end HR operations and employee records management for US-based teams, with a strong focus on quality control, compliance, risk audits, and Workday HRIS processing.
Key Responsibilities:
Managed HRIS transactions including PS approvals, terminations, national ID updates, and employee personal data changes in Workday.
Oversaw employee records and compliance operations (ERCO), ensuring documentation accuracy, retention, and regulatory adherence.
Handled work assignment distribution and tracking in ServiceNow, ensuring SLA compliance and balanced workload across the team.
Performed quality control (QC) reviews, error checks, and process audits, identifying root causes of escalations and driving corrective actions.
Executed compliance audits, risk reviews, and record verification aligned with internal governance and global HR policy standards.
Acted as point of contact for offshore teams and internal stakeholders, managing updates, escalations, and issue resolution.
Supported the HR system transition from PeopleSoft to Workday, contributing to process continuity, UAT, and user readiness.
Delivered new hire training, created process documentation, and contributed to knowledge sharing within the team.
🛠 Key Tools: Workday, ServiceNow, IBM Content Navigator, Adobe Acrobat, ICN, Excel

AuditingQuality ManagementSMETask AssignmentPerformance ManagementReporting+3

Human Resources Specialist

Mar 2021 – Aug 2022 · 1 yr 5 mos

Global Data Administration - Employee Records and Compliance Operations.
Auditing Documentation, Day to day business reports, Workday Approvals

Cisco

Operations HR Assistant

Mar 2020 – Mar 2021 · 1 yr · Greater Bengaluru Area

Global Mobility Services & Employee Life Cycle
Supported global HR operations as part of the HR Shared Services team, managing key employee lifecycle transactions across AMS, EMEA, and APAC regions. Played a pivotal role in data transitions, process continuity, and global mobility support during the firm-wide migration from PeopleSoft to Workday.
Key Responsibilities:
Processed a wide range of HR transactions including:
International and domestic transfers
Location changes
Short-term and long-term assignments
Manager change updates (due to exits or organizational shifts)
Cost center realignments and reporting changes
Actively supported the PeopleSoft to Workday transition, ensuring data consistency, workflow testing, and process stabilization across regions.
Coordinated global mobility cases, including visa documentation, assignment setup, and cross-border data management.
Generated HR letters, processed employee personal data changes, and maintained high accuracy in all personnel records.
Created and managed ADOC (Article Documentation) content, contributing to Cisco’s internal HR knowledge base through policy articles, process drafts, and communication guides.
Handled case resolution, query management, and SLA tracking across multiple HR functions in shared services environment.
Delivered daily reports on assignment completion, compliance adherence, and operational metrics to support leadership visibility.
🛠 Key Tools: Workday, Oracle HRMS, Siebel Universal Agent, Doc Central

Accenture in india

Human Resources Associate

Jan 2019 – Feb 2020 · 1 yr 1 mo · Bangalore

Delivered end-to-end HR Shared Services support for global operations across APJC, AMS, and LATAM regions, covering the full employee lifecycle — from onboarding to offboarding. Supported mass transactions, case management, and operational delivery through the Offshore Delivery Center (ODC) model.
Key Responsibilities:
Managed comprehensive HR transactions including:
Onboarding & Offboarding processing
Leave of Absence (maternity, paternity, LOA, sabbaticals)
Title & designation changes
Location & reporting manager changes
Bulk/mass data uploads and HRIS updates
Employee letters (employment verification, transfer, visa, exit, etc.)
Processed cases related to employee data corrections, terminations, job changes, rehires, and organizational updates.
Supported data entry and validation across multiple regions, ensuring compliance with SLA and accuracy standards.
Maintained leave tracking systems and managed time-off data for regional HR teams.
Performed audit checks, tracked escalations, and ensured process completion as per global HR policies.
Provided first-level support for HR queries, working closely with regional HRBPs and Shared Services teams.
Contributed to internal process documentation and knowledge base updates to ensure consistency across global teams.
🛠 Key Tools: HRMS, HireRight, Iron Mountain, Microsoft Excel