Jun 2023 – Jun 2025 · 2 yrs

Sep 2021 – Jun 2023 · 1 yr 9 mos

Nov 2020 – Aug 2021 · 9 mos

• Established GBS operations, pivoted on consolidation and transformation, for one of the largest retail organization in Africa; marking set up of Genpact offices in Johannesburg and Durban. Driven by COVID issues, most of the planning and execution was managed remotely with teams across 12+ countries coming together to successfully execute the operations set up.

Apr 2019 – Nov 2020 · 1 yr 7 mos

• Responsible for Digital Transformation and Analytics led operations for 1000+ team members across finance and accounting services for a top global retail company
• Digital transformation solution “Systems of Engagement”, embedded with AI/ ML Analytics, delivered 35%+ productivity within year 1 of operations

Jul 2017 – Apr 2019 · 1 yr 9 mos

• Responsible for managing and scale up of global supply chain, logistics and procurement operations for one of the largest food products companies in the world; with Digital First strategy driven by large scale robotics for global scope.
• Set up GBS delivery center in Kuala Lumpur to cater to regional language requirements for APAC clientele (China, Japan and Indonesia)

Jul 2015 – Jul 2017 · 2 yrs

• Chartered to lead the growth and service delivery of Investment, Credit Risk, Equity Research and Publishing services at Genpact; worked with multiple global customers across Banking, Capital Markets and Private Equity services leading various shared services. Managed zero surprise Business Operations delivering on operational/ P&L commitments; grew the business by 1.5x in 2 years

Jun 2013 – Jul 2015 · 2 yrs 1 mo

• Led end-to-end solution design and transition to set up Business Services CoE for a global client. This operates as a hub to service financial research, credit risk, analytics & reporting, M&A advisory and publishing services to all clients’ offices across the globe across Equity Capital Markets, Debt Capital Markets, Investment Banking and Asset Management service lines.
• 2x revenue growth in 18 months driven by high quality service and consistent focus on business optimization and transformation; delivered $30MM+ impact

Aug 2012 – Jun 2013 · 10 mos

• Managed relationship for multiple BFS clients within ANZ region. Key contribution in setting up business relationship with large banking client and won a major deal for the organization

Sep 2010 – Aug 2012 · 1 yr 11 mos

• Operations Leader for multiple BCM Clients across functions - Private Equity, Credit Risk, Investment/ M&A, Investor Relations and Controllership

Jan 2009 – Sep 2010 · 1 yr 8 mos

• Led multiple teams providing services to diverse business functions – Equity/ Strategic Investment, Credit Risk, Financial Analysis and Risk Management. Subject Matter Expert for M&A/ Credit Risk and Business Strategy Analysis; worked directly with clients on various live deals – acquisition as well as disposition.

Dec 2007 – Dec 2008 · 1 yr

• M&A Advisory - Detailed financial & strategy analysis and valuation modeling. Program managed client’s Global Growth Strategy workout and travelled to U.S. for the same

Jun 2006 – Nov 2007 · 1 yr 5 mos

• In-depth Industry/sector and region analysis to assess investment areas and develop BD strategy for global financial services business
• Customer Analytics – Risk analysis of potential and existing clients with a focus on credit/ receivables and industry performance

May 2005 – Jun 2006 · 1 yr 1 mo

• Credit risk analysis - Assess historical & current cash flows/debt structure, future cash flows/debt repayments/capitalization structures & evaluate coverage/leverage ratios. In-depth industry/competitor research & evaluate effect on the funding opportunity

Dec 2002 – Jul 2003 · 7 mos · Gurugram, Haryana, India

• Software Engineer primarily working in ASP, VB, VBA Excel

Jul 2002 – Dec 2002 · 5 mos · Greater Delhi Area