Darshan Sharma Toolseeram

Operations Associate

Mahébourg, Mauritius10 yrs 3 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in digital marketing and visitor engagement.
  • Successfully increased social media following significantly.
  • Skilled in operational coordination across multiple departments.
Stackforce AI infers this person is a Digital Marketing and Tourism Operations Specialist with a focus on visitor engagement.

Contact

Skills

Core Skills

Digital MarketingOperations ManagementVisitor Engagement

Other Skills

Digital Marketing MediaAdvertisingCommunity EngagementCommunity ManagementSocial Media MarketingContent MarketingCreative Content CreationCybersecurityArtificial Intelligence (AI)ChatGPTMicrosoft CopilotDigital MediaEvent PlanningAnalytical SkillsData Analysis

About

Tourism and digital marketing professional with extensive experience in tourism operations, visitor experience management, and digital marketing within a major nature park attraction in Mauritius. My work combines marketing strategy, operational coordination, and creative content development to promote tourism experiences and ensure smooth day-to-day operations. Over the years, I have been involved in digital campaigns, influencer collaborations, tourism promotion events, and social media growth initiatives that have helped increase online visibility and visitor engagement. One of my key achievements has been growing the park’s Facebook community from 10,000 to over 65,000 followers through targeted content strategies and engaging promotional campaigns. I regularly create digital content for platforms such as Facebook and TikTok, collaborate with influencers, and contribute to marketing initiatives aimed at promoting tourism experiences. Alongside digital marketing, I serve as a Duty Officer supporting park operations across multiple departments including visitor services, food and beverage, front office, and photography. My role involves ensuring smooth visitor flow, assisting with operational coordination, managing incident reports, and supporting safety procedures including first aid response when required. I also contribute to creative and promotional initiatives including designing marketing artwork, menus, signage, educational materials, and digital advertisements displayed within the park. I manage aspects of the park’s website and online booking system, ensuring a smooth online experience for visitors. My professional background combines tourism management, digital marketing, operations coordination, and visitor engagement. I enjoy working in dynamic tourism environments where marketing, operations, and guest experience intersect. I hold a MSc in Digital Marketing and a BA in International Tourism Management and I am currently completing an MBA. I am passionate about tourism development, visitor engagement, and innovative marketing strategies that help attractions grow and connect with audiences.

Experience

10 yrs 3 mos
Total Experience
9 yrs 6 mos
Average Tenure
8 yrs 9 mos
Current Experience

La vanille nature park

2 roles

Duty Officer

Apr 2024Present · 2 yrs

  • Responsible for overseeing the park's operational efficiency during weekends and public holidays on a rotational basis.
Digital Marketing MediaAdvertisingDigital MarketingOperations Management

Digital Marketing Officer

Jan 2016Present · 10 yrs 3 mos

Community EngagementCommunity ManagementDigital MarketingVisitor Engagement

Bonnie & clyde tattoo

Community Manager

Jul 2017Present · 8 yrs 9 mos · New Grove, Mauritius

Community EngagementCommunity ManagementVisitor Engagement

Shandrani resort & spa

Management Trainee

Aug 2014Sep 2014 · 1 mo · On-site

Preskil beach resort

Management Trainee

Dec 2013Jan 2014 · 1 mo

Education

University of Mauritius

Master of Business Administration - MBA

Jul 2024Jul 2026

University of Mauritius

Msc Digital Marketing — Digital Marketing

Jan 2019Jan 2022

Leeds Beckett University

Bachelor of Arts - BA — International Tourism Management

Aug 2013Aug 2016

Digital Marketing Institute

Diploma — Digital Marketing

Jan 2019Jan 2020

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