Bincy Mathew

Product Engineer

Kerala, India18 yrs 7 mos experience

Highly Stable

Key Highlights

Experienced in Technical Support for major brands.
Proficient in multiple accounting software.
Upskilling in Adobe Graphics and web design.

Stackforce AI infers this person is a Technical Support Specialist with a strong background in Accounting and IT Administration.

Contact

Skills

Core Skills

TrainingFinancial AccountingBudgetingTechnical Support

Other Skills

Adobe Graphics web designMicrosoft OfficeTeaching English as a Second LanguageAdobe AnimateTally ERPPeachtreeQuickBooksAdobe PhotoshopE-CommerceDreamweaverAdobe IllustratorGeneral LedgersMacOrganization SkillsComputer Hardware

About

I am a BTECH (Electronics and Communication) graduate from Mahatma Gandhi University in India and I had been working in India for the past 3 years(2005 - 2008) with US based multinational companies as a Technical Support Executive for Apple Corporation, HP Laptops (hardware) and Symantec Corporation (software). I took a career Break from work while working as IT administrator in Kuwait 🇰🇼 ( Alshaya Co.Wll), after one and half years of work experience with this company. Last Year of working in this company was on July, 2011. Before becoming full time parent . Now Upskilling to latest accounting software ( Tally Prime, Sage 50: Peach Tree accounting And QuickBooks included with Adobe Graphics and web Designing Software ( Photoshop, Illustrator,Indesign,Dreamweaver, Photoshop web and animate) will be certified by July 2024. Specialties: Accounting proficiency: Tally Erp 9, Tally prime, Sage 50 Peachtree and Quick books, Computer Proficiency Software Package, MS-Office, C, C++, Java, J2ee, Macintosh OS X, Adobe, In-Design, computers, Troubleshooting Apple computers, Desktop and Laptop

Experience

18 yrs 7 mos

Total Experience

5 yrs 9 mos

Average Tenure

Current Experience

Gteceducation

Spoken English Trainer

Mar 2025 – Apr 2025 · 1 mo · Pathanamthitta, Kerala, India · On-site

To improve speaking with ease for those who are struggling with speaking in English.

TrainingMicrosoft OfficeTeaching English as a Second Language

G - tech education

Graduate Student

Jul 2023 – Present · 2 yrs 10 mos · India

studying Adobe Graphics web design

Adobe Graphics web design

Gtech

Homemaker

Jul 2011 – Jul 2025 · 14 yrs · On-site

Career break

Full-time parenting

Jul 2011 – Jul 2025 · 14 yrs · Kerala

Now upskilling with Difa certification and adobe graphics and web design

Not applicable account

Financial Accountant

Jul 2011 – Apr 2025 · 13 yrs 9 mos · Kerala, India

BudgetingFinancial AccountingAdobe AnimateTally ERPPeachtreeQuickBooks+4

M.h. alshaya company w.l.l.

Information Technology Administrator

Dec 2009 – Jul 2011 · 1 yr 7 mos · Kuwait

IT ADMIN: Responsibilities are Business Data Processing and reporting,
developing and maintaining various methods for data integrity and security.
Tools used for the data processing are AIMS tool based on ORACLE unixserver,
which is used for uploading and downloading data related files in the format of
(.csv file,.dbf file,.txt file), does programming on both oracle sql navigator 5 and
Fox pro 2.6.Does my own web development program using j2ee with oracle
Enterprise edition.

BudgetingFinancial AccountingGeneral LedgersMacOrganization Skills

Sutherland global services ltd. (usa)

Technical Support Executive

Nov 2006 – Nov 2008 · 2 yrs

Technical Support Executive; With HP Laptops, responsibilities included technically supporting the hardware of HP laptops and making sure that the highest level of customer care are provided by individual proficiency. With Symantec Corporation, responsibilities were to troubleshoot the inactive Norton Antivirus software when installed on the computer or while updating the software from the Symantec Server. And also help the customer to remove the virus that affects the computer.

MacOrganization SkillsTechnical Support

Convergys pvt ltd

Operations Executive

Jun 2006 – Sep 2006 · 3 mos

June 2006 - Sept 2006 Operations Executive
Convergys Pvt Ltd. (USA)
Bangalore, India.
Operations Executive; Responsibilities included technically supporting Charter Communications’ cable TV and ISP operations in the USA.

MacOrganization SkillsTechnical Support

Transworks, aditya birla group

2 roles

Technical Associate

Nov 2005 – Apr 2006 · 5 mos

Nov 2005 - Apr 2006 Technical Associate
Transworks, Aditya Birla Group
Bangalore, India
Team Associate; Responsibilities included evaluation of issues faced by customers’ of Apple Products, Both Macbook hardware and software (Mac OS X Tiger version). Tools used for entering data were from Oracle database server (PeopleSoft) and Macintosh version of Microsoft Office Tools (Excel, Word). Also solved issues of the Apple IPod hardware and software (ITunes).

MacOrganization SkillsTechnical Support

Technical Associate

Nov 2005 – Apr 2006 · 5 mos

Team Associate; Responsibilities included evaluation of issues faced by customers’ of Apple Products, Both Macbook hardware and software (Mac OS X Tiger version). Tools used for entering data were from Oracle database server (PeopleSoft) and Macintosh version of Microsoft Office Tools (Excel, Word). Also solved issues of the Apple IPod hardware and software (ITunes).

MacOrganization SkillsTechnical Support

Chemmanur academy and private systems ltd

2 roles

Counselor cum Administrator

Promoted

Jun 2005 – Oct 2005 · 4 mos

Customer service and Management of an Institution; Responsibilities included taking care of accounts using Excel 2003, communicate with customers regarding the courses (IELTS, CGFNS, and Medical Transcription) and the details of admission fee structure, and also helped in hardware troubleshooting of computer systems.

BudgetingFinancial AccountingGeneral LedgersMacOrganization Skills

Counselor cum Administrator

Jun 2005 – Oct 2005 · 4 mos

Customer service and Management of an Institution; Responsibilities included taking care of accounts using Excel 2003, communicate with customers regarding the courses (IELTS, CGFNS, and Medical Transcription) and the details of admission fee structure, and also helped in hardware troubleshooting of computer systems.