Arun Kumar Amuri ⚡️☁️

Operations Associate

Bengaluru, Karnataka, India7 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 7+ years of Salesforce development and administration experience.
  • Led a team of 8 in Salesforce automation projects.
  • 3X Salesforce Certified professional.
Stackforce AI infers this person is a Salesforce expert with strong CRM and automation capabilities in the SaaS industry.

Contact

Skills

Core Skills

Salesforce.com AdministrationProject ManagementSalesforce.com DevelopmentSalesforce ImplementationSalesforce Business AnalysisSalesforce Development

Other Skills

Process BuilderFlow BuilderSecurity ModelDashboardsReportsValidation RulesWorkflow RulesUser ManagementCustomer Relationship Management (CRM)Configure Price Quote (CPQ) SoftwareSalesforce.comSFDCREST APIsSalesforce LightningArtificial Intelligence (AI)

About

● Having 7+ years of IT hands on experience as Salesforce.com Developer & CRM Administration & Salesforce Business analyst, implementation including configuration and database activities. ● Workflows, Process Builders, Flows Assignment Rules, Public Groups, Queues, Permission Sets, Validation rules, Sharing rules, security controls etc. ● Strong experience working with Apex classes, Visual force pages, Triggers, LWC components. ● Serving as a salesforce administrator which includes working upon the cases raised by customers. ● Having experience in administrative tasks like Creating Roles, Profiles, Users, Page Layouts, Record Types, ● Formulating custom objects, fields including reports, dashboards, profiles, users, permissions sets, record types, page layouts, etc. ● Provisioning new and refreshed Sandbox environments by executing a post refresh set of instructions. ● Managed user profiles across the organization and Implemented sharing rule across organization. ● Experience in working with Salesforce.com sandbox and production environments. ● Experience working with Force.com application packaging and deployment. ● Basic practical deployment knowledge of Visual force, Flex, Salesforce customizations, Apex classes, AppExchange deployment. ● Experience working with Force.com application packaging and deployment. ● Hands-on experience with the configuration, deployment, and expansion of Salesforce functionality by enabling new features. ● Experience working with and managing multi-sandbox environments. ● Drafting & implementing new enhancements including creation of custom objects, workflows, emails alerts & templates, and campaigns. ● Ensuring updating, extracting & deleting data for the users as requested with help of Data Loader ● Involved in migrating data into salesforce application using apex data loader through CSV files. ● Good knowledge on Sales Cloud and Service Cloud.

Experience

7 yrs 10 mos
Total Experience
2 yrs 7 mos
Average Tenure
4 yrs 5 mos
Current Experience

Present

Salesforce.com AdministrationProcess BuilderFlow BuilderSecurity ModelDashboardsReports+1

Genpact

3 roles

Operations Manager - Salesforce

Promoted

May 2025Present · 11 mos · Bengaluru, Karnataka, India

  • Working as Salesforce Manager and handling team of 8 members and handling multiple segments in international client business and automated the Manuel process using Salesforce automation tools like Process builder and flow builder.
  • Used profiles, roles, and the sharing model (organization-wide defaults & sharing rules) settings to analyze and implement the Security model (Object level, Field level, and Record level).
  • Created dashboards and reports for a variety of teams and departments across the entire enterprise. Help them with dashboard upkeep and self-service report creation.
  • Designed and created Validation Rules and Workflow Rules.
  • Working alongside the rest of the technical team to design and document data-driven software solutions and data flows to meet these requirements.
  • Building and maintaining Salesforce applications and customizations.
  • Developing high-quality software within a given timeframe, budget, and guidelines.
Salesforce.com DevelopmentValidation RulesWorkflow RulesUser ManagementSalesforce Implementation

Assistant Manager - Salesforce

Sep 2023May 2025 · 1 yr 8 mos · Bengaluru, Karnataka, India

  • Working as Assistant Manager and handling multiple segments and supporting international clients | Salesforce implementation and BA and supporting roles.
  • Created reports & dashboards for Sales tracking and case Management.
  • Created Validation Rules and Workflow Rules as per business requirements.
  • Working alongside the rest of the technical team to design and document data-driven software solutions and data flows to meet these requirements.
  • Created and maintain the Salesforce applications and customizations.
  • Handling user management and Enterprise and Partner enablement's in Salesforce.
Customer Relationship Management (CRM)Configure Price Quote (CPQ) SoftwareSalesforce Business AnalysisSalesforce Implementation

Salesforce Business Analyst

Nov 2021Sep 2023 · 1 yr 10 mos · Bengaluru, Karnataka, India

  • Working with International Clients
Salesforce.comSalesforce.com DevelopmentSalesforce ImplementationSalesforce Development

Maxval group, inc.

Implementation Specialist

Sep 2019Nov 2021 · 2 yrs 2 mos · Bengaluru Area, India

  • Worked as a Salesforce Implementation specialist
Salesforce.comSalesforce Implementation

Cms it services

2 roles

Associate Trainee Engineer

May 2018Aug 2019 · 1 yr 3 mos · Bangalore

Salesforce.comSalesforce.com Administration

Intern

Sep 2017Mar 2018 · 6 mos · Bengaluru, Karnataka, India · Remote

Salesforce.com DevelopmentSFDC

Education

JNTU Anantapur

Bachelor of Technology - BTech — Computer science and engineering

Jan 2014Jan 2018

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