Oct 2024 – Jun 2025 · 8 mos

Apr 2023 – Sep 2024 · 1 yr 5 mos · Remote

Nov 2022 – Apr 2023 · 5 mos · Remote

Sep 2021 – Nov 2022 · 1 yr 2 mos · Buffalo, New York, United States

Nov 2020 – Sep 2021 · 10 mos

Apr 2017 – Nov 2020 · 3 yrs 7 mos

Mar 2016 – Apr 2017 · 1 yr 1 mo · Buffalo, NY

• Responsible for analyzing complex health care data and develop tracking, utilization trends and quality care metrics.
• Advise strategic, data driven goals to DISRIP leadership.
• Create/Maintain dynamic databases and produce reports for internal and external customers.
• Devise reports to assist in promoting clinical integration, quality and cost effectiveness of care.
• Collaborate with business users across the organization to develop requirements for database and reporting design.
• Insure data quality through internal and external audits.

Jun 2015 – Mar 2016 · 9 mos · Buffalo, New York

• Monitor complex customer activity for evidence of money laundering, terrorist financing, or prohibited persons/entities designed by OFAC and other law enforcement agencies.
• Analyze escalated cases for identified high-risk customer profiles and net worth exceeding one million dollars.
• Assess and mitigate risks associated with high-risk customers through EDD review and suspicious activity identification.
• Create/Maintain EDD Investigation Cases utilizing Internet, in-house and commercial databases, and communications between Branches, Law Enforcement, and government regulatory agencies.
• Serve as mentor and senior trainer of process and best practice for WISD team.
• Evaluate and recommend possible submission of suspicious activity reports (SAR).

Jan 2013 – Jun 2015 · 2 yrs 5 mos · Buffalo/Niagara, New York Area

• Ensure a proactive approach to risk identification and mitigation activities and provide timely communication / escalation of monitoring results.
• Enforce compliance with internal policies, procedures and firm/regulatory requirements.
• Responsible for performing/supporting key control/governance activities including: information security, continuity of business, records management, mandatory absence, operational risk management, error tracking and analysis.
• Key stakeholder in cross-functional project teams including Gifts & Exchange: Anti-bribery and Anti Money Laundering.

Aug 2009 – Dec 2012 · 3 yrs 4 mos

• 300 Corporate Parkway, Amherst NY 14226
• Meritain Health, a Buffalo based company with offices across the country, manages third party health care for both small and large businesses. Meritain Health is the largest self-funded third party administrator in the country.; Analyze and research client-billing discrepancies and provide solutions to management.
• Generate cost analysis reports for Stop Loss and COBRA teams.
• Work with brokers to build billing profile across multiple claim systems.
• Implement and manage client demographic information in proprietary claim system.
• Function as a liaison between client and business.
• Provide exceptional customer service while addressing client and participant inquiries.
• Create invoices for clients.

Aug 2009 – Apr 2011 · 1 yr 8 mos · Buffalo, NY

• Implement new training and skills for game play. Instruct team on their off ice workouts.