Jul 2025 – Dec 2025 · 5 mos · Miami, Florida, United States

• Led Kaseya’s North America sales organization across Enterprise, Mid-Market, SMB, VAR, MSP, and MSSP segments, owning new logo acquisition, expansion pipeline, and partner-driven revenue growth. Drove execution across a complex multi-segment GTM motion while aligning Account Executives, Sales Development, and partner teams around consistent pipeline creation and deal progression standards.
• Built and launched Kaseya’s first global SDR organization across NAM, EMEA, and APAC, creating a scalable top-of-funnel growth engine focused on expansion, reactivation, and net-new opportunity creation. Designed the end-to-end SDR GTM model, including org structure, KPIs, reporting, enablement, and AE alignment, shifting the culture from reactive lead handling to proactive opportunity generation.
• Authored and deployed the Global SDR Runbook, establishing standardized sequencing, lead routing, handoff SLAs, and onboarding frameworks to ensure consistent global execution. Achieved 100% SQL and meeting targets within 90 days, delivering 80% meeting-to-SQL conversion and immediate pipeline lift across partner and direct sales motions. Partnered closely with executive leadership to operationalize SDR-to-AE alignment and create a repeatable, metrics-driven engine for sustained global revenue growth.

Jul 2022 – Jul 2025 · 3 yrs · Miami, Florida, United States

• Scaled and led Kaseya’s Account Management organization of 225+ team members, responsible for $200M in contracted ARR across 52+ product lines. Took on GTM integration and leadership responsibilities following the acquisitions of Datto and ConnectBooster, aligning retention, expansion, and cross-sell strategies across the Kaseya 365 platform. Focused on enabling partner success through relationship-driven sales motions, cross-sell programs, and scalable engagement frameworks across the Enterprise, MME, MSP & MSSP ecosystem.
• Championed the launch of Kaseya 365 to unify the customer experience and drive platform adoption. Built global toolkits including the Account Review Deck and Value Conversation Toolkit now embedded in GTM workflows across the organization. Introduced a customer-first backup strategy that redefined how Account Managers drive engagement, adoption, and revenue growth. Partnered with executive leadership to evolve onboarding, retention, and enablement programs while positioning AMs as strategic advisors delivering measurable business impact.

Oct 2020 – Jul 2022 · 1 yr 9 mos · Miami, Florida, United States

• Directed GTM integration and expansion following the acquisitions of RocketCyber, RapidFire Tools, and TruMethods. Led a 100-person organization by building and scaling high-performing Account Management teams and developing 12 frontline leaders to drive rapid product adoption across multiple SaaS product lines. Consistently enabled teams to exceed 100% of goal, maintaining a 1–2% forecast accuracy delta.
• Established scalable forecasting, enablement, and operational frameworks that delivered consistent year-over-year revenue growth. Played a key role in onboarding strategy, quota design, and retention programs, supporting long-term customer success across the Kaseya portfolio.

Aug 2019 – Oct 2020 · 1 yr 2 mos · Miami, Florida, United States

• Directed GTM strategy and execution for ID Agent, Graphus, and IT Glue across North America following key acquisitions. Managed a blended team of 20+ Account Managers and emerging leaders, with full ownership of retention, expansion, and upsell execution.
• Launched structured pipeline and renewal processes during the early COVID-19 period, delivering 125% to goal while sustaining 98% employee retention. Partnered with executive leadership on territory planning, post-M&A integration, and frontline leadership development during a critical phase of scale.

Feb 2018 – Aug 2019 · 1 yr 6 mos · Miami, Florida, United States

• Began in the APAC territory with 33% BoB growth and 91% renewals in the first 90 days. Promoted to manage 300+ North American accounts with a focus on retention, expansion, and long-term value delivery.
• Achieved an average of 93%+ customer retention and exceeded YoY growth targets. Exceeded every sales quota by over 110% per quarter. Appointed Team Lead for 10 AMs, supporting weekly sales training, pipeline development, and coaching. Ranked in the top 3 of the global GTM organization and recognized for highest ticket sales at Connect IT Global.

Oct 2016 – Jan 2018 · 1 yr 3 mos · Miami/Fort Lauderdale Area

• Generated net-new B2B revenue by driving high-volume outbound sales focused on premium seating, luxury suites, and corporate hospitality packages. Specialized in converting live event experiences into long-term partnerships with enterprise clients.
• 2017 Season Exceeded sales quota by 122%
• 2018 Season Exceeded sales quota by 110%
• Ranked in the top 5 of the sales team through consistent activity and results, averaging 100+ outbound dials per day. Led on-site sales efforts during events, building trusted relationships through face-to-face engagement. Laid the foundation for a sales career built on discipline, execution, and relationship-first selling.

Jan 2016 – Oct 2016 · 9 mos · Dallas, Texas

May 2015 – Jan 2016 · 8 mos · Dallas, Texas, United States